RT Specialty, a division of Ryan Specialty, is looking for an Office Coordinator / Receptionist to join our Chicago team at our Madison office. We are a fast-paced, energetic, and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. Ryan Specialty has been named one of America’s Most Loved Workplaces by Newsweek and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary:

This position will be responsible for greeting guests, answering and directing incoming calls, mail distribution, creation flow of correspondence, requisition of supplies, as well as additional clerical duties as requested.

Essential Functions:

• Greet and direct visitors to the company.
• Answer telephones and direct the caller to the appropriate associate.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Schedule guests for entry through I-Visitor system.
• Schedule and maintain conference room calendars.
• Receive, sort and forward incoming mail. Maintain and route publications.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, Messenger, etc.)
• Order, receive, stock and distribute office supplies.
• May also assist with other related clerical duties, typing of memos, photocopying, faxing, filing, or collating.
• Other relevant duties as assigned.

Education/Experience/Skills:

• 3 years’ experience in a similar role within a professional corporate environment.
• High School Diploma required; BA/BS degree desirable.
• Excellent verbal and written communication skills. Proactively establishes relationships and routines to convey critical business information.
• Excellent organizational and multi-tasking capabilities.
• Critical attention to details.
• Initiative - possesses the motivation and willingness to go beyond what is required. Feels a sense of ownership for their area of responsibility.
• Ability to work independently on assigned tasks as well as accept direction as required.
• Ability to work collectively with the administrative team associates.
• Proficiency in Microsoft Office including, but not limited to Outlook, Word, Excel.
• Proven track record of being a team player.

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