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Ombudsperson/Pro Se ClerkNew York City ADMIN TRIALS AND HEARINGS - New York, NY
posted 30+ days ago
The City of New York’s Office of Administrative Trials and Hearings (OATH) is an independent, central administrative law court and the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. The OATH Trials Division adjudicates a wide range of complex matters referred by City agencies, including citywide employee discipline, Krimstock vehicle retention hearings, license and regulatory enforcement, and city Human Rights cases. OATH’s
Hearings Division conducts hearings on summonses issued by more than twenty city agencies on matters affecting the health, safety and quality of life of all New Yorkers.

In January 2017, OATH created its Help Center and the Office of the Ombudsperson to ensure that unrepresented respondents appearing at OATH receive fair treatment and understand how the OATH hearing and related processes work, including the appeal process and community service.
OATH is seeking to hire an Ombudsperson/Pro Se Clerk who will run that office. The individual selected for the position will be responsible for investigating and resolving complaints from NYC residents who have appeared at OATH for a hearing. The Ombudsperson will address complaints, create solutions to prevent similar problems in the future; identify systemic issues and make recommendations to improve OATH’s practices and procedures – all with the view to achieving the goal of Procedural Justice (“Fairness and transparency of the processes by which decisions are made”). The Ombudsperson has a significant degree of independence acting as an impartial intermediary between the respondent, OATH, and the enforcement agency. This individual will report directly to the 1st Deputy Commissioner.

The Ombudsperson is also designated the Pro Se Clerk of OATH, with the responsibility for ensuring that all unrepresented respondents appearing at OATH understand the adjudication process prior to their hearing and/or appeal. Under the direct supervision of the Ombudsperson/Pro Se Clerk, the Procedural Justice Coordinators, who staff the Help Centers located at each OATH hearing location, are responsible for providing information and explaining procedural rules to respondents appearing at OATH and administering Community Service Programs at OATH as mandated under the Criminal Justice Reform Act of 2016. The Ombudsperson/Pro Se Clerk will also facilitate Mental Health First Aid Training of OATH staff by the Mayor’s Office of ThriveNYC.

Minimum Qual Requirements

Admission to the New York State Bar; and four years of recent full-time responsible, relevant, satisfactory legal experience subsequent to admission to any bar, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.

Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.

Preferred Skills

    Candidates must demonstrate:
  • Outstanding interpersonal and communication skills.
  • Excellent writing, legal research and analytical skills.
  • Strong organizational skills.
  • Strong management and training skills.
  • History of volunteerism, such as service in the AmeriCorps or Peace Corps, is viewed favorably

To Apply

Applicant must be a City resident within 90 days of appointment. Interested candidates should apply online via NYC Careers on the website (). In addition, a writing sample should be submitted to HROATH@ No telephone calls, faxes or personal inquiries please. Only those candidates under consideration will be contacted.

For more information about OATH, visit us at:

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

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