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Content Strategist (University Grad)Facebook - New York, NY
posted 30+ days ago
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
We’re looking for Content Strategists to partner with Facebook designers, product managers, researchers and product marketers to plan and create the content for Facebook’s advertiser products, continually improve that content, and evolve Facebook's voice and content standards. We're looking for someone who has experience making complex interfaces and interactions feel easy to understand and use. Someone who understands the ins and outs of the online advertising industry and have experience creating web interface content for enterprise-level tools. We need someone who is versatile and who is able to plan and create content for web and mobile interfaces, including interaction flows, product tours, transactional emails and educational content, as well as apply consistent standards and elevate the overall quality of our work. We need someone who loves both high-level strategy and hands-on creating and editing for web and mobile experiences. They must be able to understand design thinking and user experience while thriving in a flat, fast-moving organization that uses lightweight processes to have a huge impact. Lastly, someone who is passionate about working on products that will help small and large businesses succeed on Facebook.
RESPONSIBILITIES
  • Plan, create, edit, test and improve content including interface language, product education materials, product names, navigational nomenclature and other content for advertisers
  • Help apply and maintain consistency with content standards, and evolve Facebook’s voice
  • Collaborate with designers, researchers, product managers, product marketers, operational support teams and engineers to serve a global content audience
  • Share your work and give feedback to teammates
  • Promote content strategy at Facebook and in the broader community of design and content professionals
MINIMUM QUALIFICATIONS
  • A portfolio featuring examples of your work that show an experience across content types. You may want to show us content you’ve created for user interfaces, microcopy, user education, direct or transactional emails or product launch content
  • Experience creating, editing and/or planning online content (could be for a school publication, company website, personal blog, mobile app and so on)
  • Experience managing multiple projects simultaneously
  • Communication experience
  • Experience or knowledge with help content for the web and a point of view on how to integrate it into the user interface
  • Must obtain work authorization in country of employment at the time of hire and maintain ongoing work authorization during employment
PREFERRED QUALIFICATIONS
  • Experience or familiarity with language used in enterprise tools and a point of view on how to make it more user friendly
  • Currently has, or in the process of obtaining, a Bachelors or Masters degree in a content strategy related field
  • Experience with enterprise tools and products
  • Information architecture or responsive content experience
  • Content strategy internship experience
  • Experience with user-centered design
  • Experience with mobile content
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@


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