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Food Service WorkerUS Department of Veterans Affairs - Bronx, NY
posted 30+ days ago

    Duties

    Summary

    This position is in the Nutrition and Food Service at the James J Peters VAMC in the Bronx Health Care System. The incumbent is assigned to perform food service activities in the Nutrition & Hospitality Service Unit. Duties include working on the Room Service Assembly line as a middle facilitator as well as starter and expediter at times, delivering Room Service trays to patients utilizing exceptional customer service and service recovery skills, and cleaning and sanitation.


    Responsibilities

    Duties can include but are not limited to the following:

    • Serving as the Middle Facilitator on tray line/Room Service assembly line for meal services;
    • Serving as a Room Service Associate delivering patient meal trays;
    • Performing service recovery for tray errors or quality issues utilizing a hand-held tablet for expedited re-orders or missing item orders;
    • Retrieving patient trays;
    • Acting as a liaison between the patient, N&HSC, Clinical Dietitians, and Nursing Service for the
    • communication of patient food service needs at meal delivery;
    • Performs routine cleaning duties such as sweeping, mopping, dishwashing and other cleaning tasks using appropriate sanitary techniques;
    • Performs other duties as assigned.

    Work Schedule: Sun-Sat 6:15am -10:15am; 2:45pm -6:45pm; 4pm-8pm, subject to rotating shifts based on needs of the service.
    Position Description Title/PD#: Food Service Worker/20D09A
    Relocation/Recruitment Incentives: Not Authorized

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    None

  • Job family (Series)

    7408 Food Service Working

  • Requirements

    Requirements

    Conditions of Employment

    • You must be a Citizen to apply for this job
    • Designated and/or random drug testing required
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to a background/security investigation
    • Must be proficient in written and spoken English
    • Selected applicants will be required to complete an online onboarding process
    • Must pass pre-employment physical examination

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/02/2020.

    EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

    SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligible candidates are then rated against the remainder of the Job Elements:
    • Attention to Detail
    • Customer Service
    • Technical Competence
    • Work Practices


    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (, Peace Corps, AmeriCorps) and other organizations (, professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

    Physical Requirements/Working Conditions: Work is performed in kitchen areas. You are subject to steam and heat from cooking and dishwashing equipment often causing uncomfortably high temperatures and humidity. The work area is well lighted. You are subject to noise from food service activities. You are also subject to danger of slipping on floors where food or beverages have been dropped. You are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units. The position requires you to perform heavy work, such as scouring and scrubbing large-size cooking utensils and pushing heavy carts and trucks in unloading, storing and delivering supplies. You are subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. You are required to work on ladders and use powered cleaning equipment. You will frequently lift or move objects weighing 40 pounds and occasionally lift or move objects weighing more than 60 pounds.

    Education

    Additional information

    The Career Transition Assistance Plan (CTAP) provides eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    Financial disclosure not required.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    If you are unable to apply online view the following link for information regarding an Alternate Application.


    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process
  • Required Documents

    Required Documents



    To apply for this position, you must provide a complete Application Package which includes:

    • Resume


    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
    Note:. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50's include:
    • Within grade increases at the highest grade held; or
    • Promotions with an effective date more than one year old; or
    • SF-50's at the highest grade held with an effective date more than one year old.
      • DD-214/ Statement of Service
      • Disability Letter (Schedule A)
      • Disability Letter (VA)
      • Resume
      • SF-15
      • SF-50/ Notification of Personnel Action

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    Benefits

    A career with the Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.


Help

This job is open to

  • The public

    citizens, nationals or those who owe allegiance to the

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

Open to all US Citizens.



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