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Senior WriterNew York City NYC HOUSING AUTHORITY - Manhattan, NY
posted 30+ days ago
    The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $ billion and over 11,000 employees who manage and maintain 325 developments that house about 400,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

    Position Summary:

    Reporting directly to the Deputy Director of the Procedures Unit the Senior Writer, with wide latitude for independent initiative, judgment, and decision-making will manage difficult and complex information activities and assignments which involve the internal dissemination of information necessary for the effective functioning of agency programs and missions, which include, but are not limited to, the following:

    1. Create new or update existing standard procedures to reflect the current organizational structure, processes, laws, regulations, and/or NYCHA policies. This is accomplished by:

  • Serving as a technical resource person providing guidance to other staff in specialized housing areas; resolving complex and/or unusual problems in these areas.
  • Performing very complex and responsible analytical or coordination work related to the development, and/or implementation of housing programs.
  • Analyzing highly difficult and complex documents, synthesizing data to determine the relevance of findings, and making sound recommendations to various levels of management/executives for consideration based on logical conclusions.
  • Conducting operational analysis to understand the interrelationships between functions and departments and to identify the impact of changes in one part of the organization to the other.
  • Conducting independent research of varying difficulty and complexity to provide findings and make recommendations to procedural committee and/or executive staff to obtain optimum organizational efficiency.
  • Organizing complex text and processes in sequential order and presenting them in a logical manner.
  • Leading meetings with subject matter experts to obtain process and procedural information.
  • Editing documents of a high degree of difficulty and complexity.
  • Coordinating with NYCHA department heads regarding the distribution of policy documents agency wide.
  • Assisting in the creation and distribution of Compliance Department’s housing newsletter.

  • 2. Develop and/or administer housing programs requiring the formulation and implementation of new procedures and guideline.
    3. Ensure that affected parties are in compliance with agency rules, regulations and guidelines.
    4. Collaborate with business units to develop project plans and timelines for the completion of assigned projects.
    5. Work with business units to incorporate internal controls that close policy and compliance gaps in procedural documents.
    6. Perform special projects, ad-hoc analysis, and prepare relevant reports and presentations as assigned.


    NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link:

    Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

Minimum Qual Requirements

baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

2. A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or

satisfactory combination of education and/or experience which is equivalent to "1" or "2" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

Preferred Skills

1. At least five years of full-time experience in writing procedural and policy documents in a large and diverse organization.
2. Possess strong conceptual, organizational, analytical, and problem-solving skills.
3. Excellent verbal and written communication skills, and a demonstrated proficiency in conveying complex, technical ideas to various levels of staff through writing and speaking.
4. Ability to manage relationships, balance competing priorities, and manage both up and down.
5. Experience managing high-priority projects that involve high levels of discretion.
6. Experience working collaboratively to develop and execute project plans.
7. Ability to independently manage assigned projects.
8. Ability to make timely and effective decisions and produce results.
9. Strong interpersonal skills and the ability to manage change.
10. Firm working knowledge of Microsoft Access, Word, Excel, and Visio.

Additional Information

1. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

To Apply

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Residency Requirement

NYCHA has no residency requirements.

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