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Payroll Supervisor at Fourth
Tampa, United States
Job Descrption
The Role. . .
- Effectively resolve escalations and queries from team members and other internal departments.
- Build and maintain effective relationships with clients, vendors, and employees.
- Highlight and escalate to Payroll Director matters which may affect department processes and needs including recommendations for improvement.
- Respond to direct client queries and take appropriate action.
- Ensure payroll specialists adhere to all processing procedures and company policies.
- Maintain knowledge of current federal, state, and local legislation.
- Assist with ensuring department coverage including planned and unplanned absences.
- Support and promote the company culture and department wellbeing.
- Serve as first level technical support for payroll software, electronic onboarding, and timekeeping systems.
- Recruit, hire, train and coach team members.
- Perform annual and periodic evaluations for assigned team members based on KPI results and company values.
- Monitor and order payroll department supplies, delivery, and machinery needs.
The Ideal Candidate. . .
- Demonstrate drive and adaptability including the ability to adapt to a fast paced, high-volume environment
- People Management Skills - including performance management, employee development and hiring
- Training and Coaching - a genuine desire to empower and equip the team with the technical and inter-personal skills needed to provide a great client experience
- Leadership Skills – Exhibit professionalism, approachability, leading by example, and fairness
- Time Management – Organized with great attention to detail
- Excellent communication skills with all levels of the organization
- Strong Payroll and Benefits Legislation knowledge
- Problem Solving using an analytical approach based on facts and metrics
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