Job Title: Head of Programme Planning (FTE 80%)

Job Type: 12-month Fixed term maternity cover

Location: London

Reports to: Head of Planning & Scheduling

About First Intuition:

Founded in 2007 First Intuition (FI) is an award-winning, UK-based provider of predominantly accountancy training and apprenticeships that has recently extended its services to offer skills and qualifications across the financial, leadership and digital sectors.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.

To find out more about First intuition please check out our website here: https://www.firstintuition.co.uk and our Careers Page here: https://apply.workable.com/first-intuition to find out about who we are, and learn about the fantastic benefits our employees enjoy.

About the Role

 The role of the Head of Programme Planning (London Clients) is to be the lead between key clients and London delivery teams on the timely progression of students and apprentices through their employer sponsored programme.

Key Responsibilities:

• Responsible for the programme and scheduling for key clients, liaising between client and delivery teams in London.
• Responsible for chairing the two weekly numbers review meeting and taking a close management of the numbers allocated to each course giving the ability to advise the delivery team on course quantity required with both a short-term and long-term view. 
• Maintain and update the Course, CBE and ISP numbers allocations for future intakes and existing intakes. Advise Head of Planning & scheduling on capacity planning and liaising with client team.
• Management and creation of collateral and programme planners for London programmes, including apprenticeship pathway brochures and other key documentation such as intake planner templates.
• Participate in quarterly review meetings and Spring scheduling meetings for key clients and London programme management meetings.
• Have and maintain in depth knowledge of pathways for future and existing intakes.
• Communication of course date changes and updates to all stakeholders and delivery teams.
• Management of guidance on pathway adjustments and ongoing course bookings for apprenticeship programmes.
• Assist CRMs and coaches with advising on more complex pathway options and programme re-planning, and additional tutor support for learners who need this.
• Supporting the ongoing review of resource requirements for the delivery of courses and marking of mock exams through close monitoring of learner volumes and pathways.

Requirements

 Essential:

• Experience of delivering high quality programme management and client service and
• Experience of the delivery of professional or higher education within employer-led programmes
• Detail-orientated skills and problem solving attitude
• Strong organisational and time management skills
• A positive and solution focused attitude to work
• Flexibility and adaptability to changing workloads

Desirable:

• Experience in the commercial education industry and/or the accountancy and finance sector
• Experience of working in cross-functional project teams with a variety of commercial and educational staff
• Knowledge of accountancy qualifications and apprenticeship standards
• Experience of team management 

Benefits

• 25 days annual leave, rising to a total of 30 after 5 years (based on fulltime hours) PLUS bank holidays
• Hybrid working available, equipment provided for homeworking
• Flexible-working positive employer with a range of family-friendly policies
• Employee Assistance Programme: 24-hour confidential access to counselling and support services
• Competitive Pension
• Private Medical Insurance
• Company share scheme
• Training and development opportunities
• Long term career prospects in a growing company
• Employee perks including a range of discounts to suit your lifestyle

First Intuition is committed to fostering a diverse and inclusive workplace. We embrace individuals of all backgrounds, cultures, abilities, and experiences, and believe that diversity strengthens our team. We are dedicated to providing equal opportunities for all employees, ensuring fairness, respect, and a supportive environment for everyone.