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Key Account Manager at Sanofi
Dubai, United Arab Emirates


Job Descrption

Job title: Key Account Manager

  • Location Dubai
  • Job type: Full time.

About the job

Main responsibilities:

  • Identify customers, map the accounts and patient journeys, educate key stakeholders on the disease and the impact of the disease.
  • Implement ongoing targeting and profiling of customers to maximize sales.
  • Liaise with medico-marketing teams to develop tactical plans for scaling up Dupixent performance and ensure product’s availability.
  • Ensure the development and implementation of tactical marketing plans is in line with the local business strategy and meet agreed budget.
  • Initiate, build, and maintain strong relations with key opinion leaders to increase market presence for Dupixent.
  • Sales promotion of Dupixent to the target doctors to achieve monthly, quarterly, and annual targets in line with company strategy.
  • Supply quality medical information about Dupixent to the different healthcare professionals in compliance with professional ethics and company image, rules, and regulations.
  • Develop weekly and monthly visit plans in consultation with the line manager and in compliance with Sanofi internal sales systems and procedures.
  • Conduct regular visits to customers to monitor product availability and movement.  
  • Gather continuous market intelligence data Maintain and update Dupixent and competition knowledge to create a good professional image and build good relationships with trade personnel.
  • to assess impact on Sanofi operations and suggest timely action plan.
  • Execute the marketing tactics and use sales techniques and operational tools to achieve sales objectives and constantly seek to improve selling skills and knowledge
  • Update all the required information on doctor cards and list.
  • Liaise regularly with key opinion leaders, get market feedback, and report any relevant information to line manager in line with company procedures and best practice.
  • Participate in the implementation of project as and when required.
  • Analyze performance of Dupixent, identify growth opportunities and provide solutions to management to face all challenges.
  • Build and maintain strong business partnerships with key stakeholders in all accounts at area level (healthcare professionals, KTLs, tender parties, Clinical Pharmacists) to position Sanofi as a strategic partner.
  • Assess and mitigate risks on business in terms of price cuts, competitors’ threat, alternative source of supply, etc.
  • Carry out business related actions in line with the industry code of ethics and in compliance with company policies and procedures.
  • Conduct regular visits and participate in symposiums, congresses, and meetings to increase market presence for Dupixent.
  • Prepare and submit monthly activity reports on the CRM system and markets’ trends/updates to Manager.

To achieve success, it is critical that the KAM:

  • Ensure the success of Dupixent in terms of indication, positioning, and accessibility.
  • Maximize short- and long-term sales volumes in line with Company strategies, local regulations, and Sanofi compliance rules.
  • Ensure the implementation of tactical marketing plans is in line with the local business strategy and meet agreed budget.
  • Assess and mitigate risks on business.

What you’ll be doing:

1. Making Miracles: 

You’ll take accountability and have an appetite to make an impact with first in class or best in class products. You will build trusting relationships with healthcare professionals, both face-to-face and remotely, with all that you do being in the interests of both customers and patients, or consumers. 

You will be making sure our products reach the highest number of people and be a major part of our unifying purpose to chase the miracles of science to improve people’s lives. 

2. Chasing Change 

You’re determined and agile, having everything you need to make change happen, inspired by achieving ambitious and collective targets.  You’ll be expected to grow and develop both within, and beyond this current role. 

You’ll work closely with other Sanofians to ensure our customer experiences are the best that they can be, so thinking One Sanofi above self-interest is critical.  

3. Doing Right 

To chase the miracles of science, you’ll need a strong moral compass. A bold and noble purpose like ours requires a culture that drives and is driven by ethics and business integrity. It means all of us bring our best ethical selves to work so that we make the right decisions for the people we serve. 

4. Explore more

We encourage you to explore more within Sanofi, as we are creating an environment where your development and personal growth is supported. You can grow within your role, grow beyond your role, or even grow personally through our many volunteering activities and our focus on social responsibility, in addition to your “day job”.

About you

List here ideally the must-haves criteria to be successful on the sales role. Don’t forget: the less criteria you will request, the more diverse candidates you will get in the pool.

  • Experience: Minimum 3 years’ experience in sales pharma industry.
  • Soft skills: Analytical skills - Communication & Negotiation skills - Teamwork.
  • Technical skills: Project management skills .- Scientific acumen. - Stakeholder Management. - Results-driven and strategic thinker.
  • Education: BSc in Pharmacy or Medicine.
  • Languages: Arabic and English
  • Travel requirements: Required

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!


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