Position Summary
EDAO (European Digital Appliances Office) offers leadership, guidance, expertise and support of the Business and Product Marketing strategies for Samsung Electronics Home Appliances across Europe. We take full responsibility for the total business performance of Samsung across 17 subsidiaries within Europe.Home Appliances is one of the fastest growing businesses within Samsung Electronics and EDAO helps define and drive Global Strategy into local execution. Additionally, it leads the broader product, sales, retail and marketing community to deliver excellence in execution. A small dynamic team with a genuine passion for innovation and a desire to propel Samsung to a true number one position in the category across Europe.
Role and Responsibilities
Commercial Management
Own commercial strategy and performance management for Home Appliance business in Europe
Be the go-to-person for the head of team on commercial performance assessment, business improvement ideation and activation
Lead subsidiary or category P&L deep dives, identifying revenue and cost issues and driving business improvement initiatives
Assess commercial implications (opportunities, risk) of strategic decision made on product, marketing, investments at HQ and subsidiary level.
Cross Category Initiatives
Lead cross category initiatives on annual sales planning, business opportunity, risk assessments and others. Define project scope, allocate work streams, own delivery
Structure analysis and work management among the team members to help answer key business issues and priorities raised by management.
Key Account Management
Represent Samsung DA to mid-Senior Management of European Key Accounts. Build strong business partnership and alignment on strategic goals
Develop tools to monitor and forecast meaningful metrics by Key Account, establish a deep understanding of business performance and find opportunities for growth
Set up regular business reviews with the key accounts. Prepare meaningful material to share insights, and propose and drive joint actions for mutual business growth
Liaise with local commercial leaders in markets to stay informed of key account performance and issues. Champion new initiatives with the subsidiaries that help deliver on commercial objectives of international agreement
Ensure ongoing focus and momentum behind the objectives of international agreement across Europe.
New Channel Development
Monitor trends and developments European retail landscape, and its impact on our business
Assess assortment and pricing strategies being planned and deployed by the biggest retail partners, and its implications on Samsung commercial strategy (pricing, promotions, incentives)
Identify new channel development initiatives across markets, evangelise and scale up validated business models across other market.
Market Sensing
Track market, competitor, channel developments, and share with wider organisation your assessment on short and long term implications to the business
Evaluate competitor’s performance, pricing and channel strategies make recommendations to ensure Samsung continues to maintain a high-reaching position
Develop relationships with agencies like GFK, and key team members in markets set up mechanisms and tools to build a pipeline of market insights.
Executive Reporting
Provide mentorship to members of the team and develop content for executive presentations, customer meetings, subsidiary workshops, subsidiary specific performance reviews
Deliver presentations to the senior partners on commercial performance and strategy in the company
Improve the transparency, consistency, and flow of appropriate commercial information across the business to support timely decision making and anticipation of issues that can be avoided.
Your key people management responsibilities
Provide clarity on strategy, team purpose & value and define the key areas of focus and direction.
Support the development of your team through regular mentoring, coaching and feedback, 1:1s and on the job learning opportunities.
Role model inclusion for your team to build trust and psychological safety.
Ensure communication with your team is a core focus area including cascade of information from LT’s and relevant business updates.
Manage the on boarding, off boarding process and the entirety of the colleague lifecycle process for all team members.
Manage all annual people management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner.
To be accountable for ensuring your team are compliant with company processes and procedures; such as compliance, meeting mandatory business cyclical deadlines, and understanding the company values.
Skills and Qualifications
To be successful, you will possess the following skills and attributes:
Work towards opportunities and translate them into ideas, solutions, initiatives that directly impact the business performance
Strategic thinker with a comprehensive understanding of P&L and commercial principles.
Comfortable and proficient to interact and present to the senior executives
Good in relationship building as success in this role depends on getting engagement from teams without direct reporting line
Outstanding analytical and data management skills. Not just providing information but translating that into valuable insights. Ability to balance multiple data sources and consolidate and simplify into efficient analysis
Proven excel, PowerPoint and word skills to compile valued reporting;
Preferably fluent Korean both for an official reporting and usual communication and experience and insights on the Home appliances industry or similar consumer electronics business an advantage
What does success look like?
Independently delivering insights and recommendations on commercial performance and opportunities for the business
Becoming familiar with internal tools, reports, dashboards and working with the team to improve reporting and insights
Developing relationships with the country teams to guide them on strategic direction but also formulating market and competitive insights
Additionally, providing commercial leadership and insights to impact subsidiary sales strategy
Ability to present and discuss business with mid and senior partners in the organisation
Success will be measured based on overall commercial performance of the business.
Benefits of working at Samsung include
Hybrid working - 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Healthcare cash plan or private medical –family cover
Income protection
Enhanced pension contribution
Three volunteering days each year
Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
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