About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job DescriptionWe work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and most passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative, and humble people that want to make a difference.
Zscaler Inc., is seeking an aspiring People & Culture EMEA benefits professional looking to make a difference in the company’s EMEA and global benefit offerings. In this role, you will develop partnerships with key leaders and business decision makers within the organization to plan, develop, refine, implement, and administer world-class EMEA/global employee benefit programs.
Reporting to the People Services Lead, you will play a major role in the overall employee experience from the moment an employee joins a company, to the moment they leave, and everything in between. You will play a key role in assessing and recommending benefit enhancements to keep Zscaler’s plans competitive to motivate and engage employees.
What you will be doing
- Vendor Management – tracking & implementing renewals, escalation management, quarterly reviews
- Track and maintain metrics and dashboards related to utilization of benefit programs.
- Collaborate with internal and external stakeholders for timely roll out of annual benefits enrolment.
- SLA adherence for processing and checking vendor invoices
- Administration of on-boarding new employees and throughout the employee life-cycle regarding benefit enrolment including leavers and off-cycle qualifying life events.
- Respond to and action employee requests/questions and resolving issues accordingly
- On-board new benefit vendors or brokers working with internal legal team and benefit vendor acting as an intermediary
- Receive, check and provide payroll with relevant payroll reports each month by the required due date
- Administer the updating of relevant benefits after any employee salary changes
- Raising insurance claims for short and long term sick leave
- Staying up to date with legislation changes and implementing benefit changes as necessary
- Organize and update benefit materials basis changes to benefit programs including updating the company intranet
- Drive communication initiatives to improve employee awareness and utilization of benefit programs.
- Assist with administration of non-insured benefits programs – leave of absence, tuition reimbursement, wellbeing programs, employee assistance program etc.
- Drive quarterly headcount audits with all benefit providers.
- Drive process improvement projects to improve employee experience of benefit programs
- Work closely with internal business partners (Payroll, Finance, and Legal) on the day-to-day administration of Zscaler’s benefit programs.
- Participate in global benchmarking practices to assure Zscaler’s global benefit offerings remain competitive and researching offerings in new countries.
- Bachelor’s degree in business, Human Resources, or related field preferred
- 4+ years' experience in HR with benefits experience
- Familiarity with payroll and benefits software systems
- Excellent written and verbal communication skills
- Strong knowledge and experience with MS Office (Excel, Word, PowerPoint)
- Driven and with the enthusiasm to work in a fast-paced environment
- Proven ability in making sound decisions with minimal guidance
- Experience in a fast-growing technology organization, preferably SaaS product delivery
- Experience working in a global public company a plus
- Proven history of managing confidential information with utmost integrity
What You Can Expect From Us:
- A fun, passionate and collaborative workplace
- Competitive salary and benefits
- The pace and excitement of working for a Silicon Valley Unicorn
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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