Company Description

The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients include institutional pension funds, financial institutions, local authorities and sovereign wealth funds. To meet our clients’ complex and evolving investment needs, our investment strategies cover a broad array of asset classes and styles, including equities, bonds, property and alternatives, as well as multi-asset funds. We’re focused on continuously innovating our investment products, maintaining our reputation as experts across all asset classes, and striving to build a more responsible and sustainable future.

Job Description

We’re currently looking to hire a Governance and Risk Senior Manager to join Legal and General Investment Management Global Client Service Operations (GCSO)

The Governance & Risk Senior Manager will lead, challenge and support LGIM Global Client Service Operations (GCSO) in the owning, maintaining and improving the business's operational risks & controls and operational resilience governance, activities and deliverables (regulatory or otherwise), ensuring the ability to safeguard our clients, people and assets.

The role will be instrumental to provide oversight, guidance and support the business to minimise the impact of disruptions through pro-active risk management, preparation and effective responses to incidents and risk events

• Work proactively with Operations Senior Leadership and Management teams to provide oversight and lead the management and delivery on a broad range of initiatives and BAU activities that will help Global Client Service Operations (GCSO) manage its risks and controls environment, reduce risk profile, increase maturity in operational resilience, and improve robustness and scalability of our operating model for future growth
• Lead the Risk Framework across GCSO. Establish policies and process for GCSO to ensure they are fit for purpose and regularly reviewed and adapted to changing environment. Provide insight to Group Risk and wider LGIM Risk team in the formation of wider Group/LGIM Risk framework, policies and standards
• Ensure each team in Global Client Service operations (GCSO) has ownership and awareness of their key risks and that they can identify key areas of potential errors and exposures, and that these are reviewed regularly
• Develop and maintain close working relationships with the Operations teams to drive, facilitate, challenge and be part of their delivery, to improve processes and reduce operational risk profile
• Oversight of GCSO resilience controls (business continuity/recovery plans, incident management processes, team contacts etc) and documentation repository/portal. Ensure they are regularly updated in conjunction with the relevant business functions
• Ensure errors/incidents/events are reviewed and resulting actions identified and managed through to completion and in accordance with agreed LGIM policy and procedures
• Provide key information/updates to relevant Boards and Governance Committees as requested.  Chair and/ or attend relevant risk management forums as required
• Lead on ad-hoc events to co-ordinate a GCSO response that involves regulatory, governance or risk considerations
• Ensure that business resilience is designed into any new changes/supporting systems that are introduced and that the associated resilience controls reflect the changes introduced.
• Define and run effective test schedules based on realistic scenarios to validate that the resilience controls and documentation address the potential threats

Provide cover and ad-hoc support to wider Global Operations risk team as appropriate

Qualifications

• Excellent understanding of risk and regulatory issues for financial services business
• Experience in Financial Services, ideally with Investment Management experience
• Practical buy-side experience as well as experience gained in the business as first line Risk manager or Internal Audit
• Excellent knowledge of risk and control frameworks and resilience risks relating to business operations, technology platforms, digital channels, third parties and cloud based services
• Very good knowledge across the following resilience disciplines: Business continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience and supplier/vendor management
• Understanding of technology, suppliers and outsource vendors and their resilience governance/oversight
• Involvement in crisis and recovery during significant events and major operational outages
• First class organisational and action planning skills, able to work to deadlines
• Confident and able to present in structured manner
• Commercial and strategic approach to management of risk and regulatory matters
• Good knowledge of IT environments

Additional Information

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.