Job Description

Do you have an excellent aptitude for Maths and calculations? Do you have experience with DB pensions? If so, we have the role for you in our high performing and successful Pensions Administration team. We have a proven collaborative ethos and the team prides itself on genuinely caring about the work we do and how it will benefit the customer. Join us and you can look forward to being empowered to perform to the best of your abilities, as well as being supported to reach your career goals.

In this varied role you will support the maintenance of scheme data. Administrating and updating individual member records, you’ll handle all aspects of customer claims work in an efficient and effective manner to the satisfaction of our customers. An important part of the role will be to provide support on manual calculations to ongoing and new schemes into client services.

You will need to come into our office in Hove for your training (around 6 weeks) but after that you will move to a more hybrid way of working, with the expectation of you spending 2 days in the office each week. 

In more detail you will be: 

Providing an efficient administration and claims service to individual scheme members and intermediaries, including manual calculations for Defined Benefit Pension Schemes, to ensure that the customer is quoted and paid in line with the benefit specification and current legislation

Drafting and issuing clear and concise communication to both members and 3rd party intermediaries regarding Defined Benefit Pension scheme benefits to ensure L&G is acting in line with current legislation

Responsible for calculating individual Defined Benefits quotations and ensuring that documents/letters and statements are correct, and that L&G is protected from any additional payments or cost above those for which the Society is liable.

In time, acting as technical expert for the team, which could include being utilised as the Society’s contact and expert on sensitive or priority schemes, acting as the focal point for queries and having responsibility for interpreting and keeping up to date with current pensions legislation and HMRC practice.

Setting up and maintaining scheme records, investigate anomalies and take appropriate action for Bulk Purchase Annuities Defined benefit schemes.

Qualifications

Ideally, you will hold a pension qualification such as CII or PMI. 

You will have a good understanding of defined benefit pension schemes and the way benefits are administered in those schemes. 

With the ability to manage tight timescales, you are confident in prioritising your own work, or escalating if necessary.

You will be highly customer focused and understand the need to maintain and improve relationships with both internal and external customers. This includes policyholders, scheme members, legislative bodies, third parties and your colleagues within the whole of L&G.

You’ll have good Microsoft application skills including excel and word and a keen eye for detail.

You’ll also bring knowledge of the following legislation and remain compliant:

- GDPR

- Money Laundering

- The Fair Treatment of Customers

Additional Information

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, at least 25 days' holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave. 

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of – both for our own products and at a range of high street stores and online offerings. 

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. 

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.