Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Reporting to the PULSE Manager of Certification, the Certification Analyst will manage a variety of complex initiatives for PULSE direct connect processors and signature debit participants. The Certification Analyst will handle customer certification testing for new and emerging products and services in the payments industry, including EMV, Token, and In-App Purchases. Projects can be defined within multiple processing platforms and can span across multiple network gateways (i.e. Star, NYCE, Maestro, Interlink etc.) and EFT message formats (PULSE ISO 8583, Base I & II, SMS, etc). The analyst will be responsible for administering host and terminal testing with clients, performing database changes to facilitate the testing, troubleshooting issues that arise both internally and at the client, and keeping logs and reports for audit purposes.
Responsible for administering host and terminal testing with clients, performing database changes to facilitate the testing, troubleshooting issues that arise both internally and at the client, and keeping logs and reports for audit purposes. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
Responsibilities
· Performs CED database configurations in certification environment.
· Executes test scripts with clients.
· Troubleshoots, analyzes, and resolves complex issues for both switch operation and customer-related problems.
· Prepares test summary reports.
· Provides training for certification staff
· Provides backup support for Certification Analysts and Certification Project Manager
· Ensures database procedures are up to date and accurate
· Promote a risk-aware culture, ensure efficient and effective risk and compliance management
Minimum Qualifications
At a minimum, here’s what we need from you:
· 2+ years of experience in Payments, or related field
Preferred Qualifications
If we had our say, we’d also look for:
· Bachelor's Degree in Information Technology, Engineering, or related field
· 1+ year of experience in Software Testing and/or Implementation, or related experience
· Chip, Token, Tandem (CED) experience preferred
· 1+ year of relevant operations or industry experience
#LI-BP1
Application Deadline:
The application window for this position is anticipated to close on May-07-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation:
The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
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