Worldwide Companies City

Job Descrption

Hypemaker is an award-winning, full service global creative agency that specializes in all stages of production from research and strategy to ideation and creation. Empowering brands through powerful stories with compelling visuals, Hypemaker’s clients encompass a wide range of industries, such as fashion, lifestyle, automotive, tech, FMCG and more.
We are looking for a highly-motivated Account Director for Hypemaker. The ideal candidate needs to have a track record of developing key client relationships within an agency environment, delivering successful campaigns from beginning to end. This is an exciting opportunity to join a fast-growing team, working with some of the best brands in the world.

The ideal candidate:

• You have excellent written and verbal communication skills.
• You are an experienced problem-solver that can think strategically.
• You are detail-oriented with strong time management skills.
• You are solutions focused, with the ability to manage internal and external expectations.
• You are a challenger who is always looking to exceed desired results. 

Responsibilities:

• You will be the day-to-day client contact, building and maintaining effective relationships by being a true partner to clients.  Clients should trust your opinion/counsel and see you as an extension of their team.
• You have a track record of managing high-level / top tier accounts, confidently leading conversations and delivering projects end to end. 
• You take responsibility and accountability for the work and the process on each project – you are the go-to, both internally and externally. 
• You display strong working relationships with the Hypemaker team – you are a central cog and a vital part of the everyday operation, showing strong creative judgement and giving clear and honest feedback to teams.
• You will have a solid understanding of processes and proactively manage projects - facilitating conversations between team members, and considering how we can make the work even better at each stage.   
• You will proactively consider how actions will affect clients; responding quickly to meet clients needs, resolving problems and avoiding over-commitment.
• You will identify upselling opportunities throughout live projects, understanding how to approach new opportunities with clients.
• You will constantly think about how to nurture and grow long-term business relationships with clients.   
• You are competent with finance and legal processes, including SOW and tracking budgets alongside the Exec Producer.
• You take the time to understand every aspect of your client's business; you show a real passion for their brand and the industry.
• You identify and solve problems before your peers or clients do. When highlighting a problem, you always have a view of what a solution might be with your clients brand front of mind.  You talk solutions, not problems.   
• You can write compelling strategy, with a logical thought flow, and show ability to craft a story. 
• Effective time management is essential.  You ensure that you are delivering work on time and are conscientious with deadlines.
• You will regularly monitor and track the team’s time on paid projects, to ensure we are not over or under servicing clients.
• You will be an administrative support including weekly updates, updating project management trackers, contracts, budgets and timelines.
• You are positive, proactive and solutions-driven – always thinking one step ahead.

Requirements:

• 6-7 years of relevant work experience in senior account management within an agency environment.
• The highest level of organisation and anticipation. Bigger picture thinking is a must.
• Understanding of Sales, Creative and Production processes.
• Strong personality and ability to manage demanding client relationships.
• Excellent written and verbal communication skills over email and phone.
• Attention to detail; thorough, accountable, excellent follow-through.
• Problem solving, analytical skills and resourcefulness.
• Able to work independently and effectively is a must.
• A go-getter and time-efficient individual.
• European language is very advantageous but not essential.

If you think you’ve got what it takes, please provide your cover letter, CV and expected salary.
This position is based and located in London. Candidates must be eligible to work in the UK.
Personal data collected is for recruitment purpose only.

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