JOB DESCRIPTION: Head of Production (12m Maternity cover) 

London, Hybrid

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, eBay, Just Eat Takeaway, Mammut, Twitch, TikTok, and The White Company. 

JOB PURPOSE

We produce video and photo content for Digital, ATL and TTL 360 campaigns. Our producers are a multi-discipline team, handling a variety of line production, agency production and integrated production based on project needs. Our team are responsible for end-to-end production, including costing, sourcing cast, searching locations, hiring crew, kit direct as well as managing post-production and delivery phases. Some of our team also manage our busy always on accounts and creative automation projects across a variety of clients. For our larger productions we work with best-in-class 3rd party production companies to give our clients a range of dynamic production solutions and the flexibility they need to create high quality marketing content. We enjoy the flexibility of working as agency side or line producers as needed..

The majority of our work is digital and our aim is to produce TV quality productions for mobile based customer experiences.  We design each creative execution specifically for the platform that it will be viewed or interacted with, for example YouTube, TikTok, Instagram or Snap. 

We’re looking for a Head of Production to join our expanding production team on a Maternity FTC role. The Head of Production will be responsible for managing this large team alongside our other Head of Production and Production Director to oversee all parts of the production process. 

This person will also be expected to lead on certain projects, working with our Producers in an oversight role to advise, problem solve and act as point of escalation across larger campaigns. We’re looking for someone with strong project management and communication skills, as well as contacts and experience in the production industry. 

KEY RESPONSIBILITIES

This role will be varied and you will be responsible for, but not limited to: 

Overall + Team management 

• Management of production team alongside another Head of Production.
• Resourcing new production jobs weekly. 
• Oversight on ‘always on’ accounts, mitigating any issues that might arise and working with other departments to find solves, better processes + ways of working. 
• Oversight on production jobs, particularly around the development and post production stages.
• Advising on a broad range of production queries, from usage enquiries to best post production techniques to achieve best results for creative concepts. 
• Team escalation point. 

Oversight from an Integrated Production perspective 

• Working closely with all agency departments on larger 360 campaigns to ensure concept to delivery production 
• This will entail working with our producers to support / advise on all parts of the production process but specifically from an Integrated production perspective such as design development, production of adaptation work being run through DEPT design team and delivery phases of a campaign.
• Advising and facilitating Post house x Agency workflows and sharing of elements on campaigns that require shared working in Post Production process. 
• Interrogating media plans and supply dates against WIP creative and production timings, working with our account team and media agency to find solves where needed.  
• Working closely with design team and producers to ensure they have clear understanding of timings and deliverables and that our internal team is resourced appropriately.
• Using technology & project management software (specifically AirTable) to help reduce reduce manual data entry and smooth production workflows

Post Production Oversight 

• Advising the team on post production capabilities across internal and 3rd party suppliers and best processes for creative/ treatments. 
• Managing and sourcing 3rd party post house recommendations. 
• Advising on Post Production timelines, workflows + budgets.  

SKILLS AND PREVIOUS EXPERIENCE REQUIRED

• Extensive experience as a Senior Producer / Head of Production at a ATL or TTL Agency. 
• Experience in delivering full 360 Campaigns a must.
• Understanding of TTL campaigns and in-depth knowledge of production process from concept to delivery, across both ATL through to BTL adapts as well as a clear understanding and background in the adaptation process from 3rd Party post houses to in-house teams. 
• Understanding and experience in shoot production in an Agency Producer capacity. 
• Strong understanding of in-house design departments, roles within and ability to manage projects that would pass through them, from brief to delivery. 
• In depth knowledge of post production processes and catalogue of contacts + post houses in the industry. 
• Knowledge of usage across stock libraries, talent + IP watchouts. 
• Knowledge of playout and traffic process. 
• Understanding of social / digital platforms and best practices. 
• Management experience within an agency.
• Strong interpersonal skills, ability to problem-solve and manage issues as they arise with team members and peers across other departments. 
• Experience producing campaigns for social media.
• Experience managing production planning for campaigns.
• Experience working on consumer brands.
• Strong client communication skills.
• Ability to react quickly within a fast-paced environment.
• Solution orientated.

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash) 
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme 
• EAP scheme
• Ride to work scheme 
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.