You will be part of a dynamic Maison where you will develop and take your career to the next level. The objective of this role is to achieve individual and sales objectives, developing and servicing the customer.
Key responsibilities:
Welcome, advise and retain local and international customers at Delvaux by offering an unforgettable client experience and build a solid client relationship;
Develop sales and achieve the goals set by the commercial director;
Verify and manage stocks status and replenish the corner to meet constantly customer needs;
Participate in the continuous improvement of quality of service and hospitality towards customers;
Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales;
Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards;
Provide feedbacks on sales, customer profiles, and product performance to your manager.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
At least 5 years of experience in retail luxury with a significant client’s portfolio;
Demonstrate a strong sales mindset and identify business growth opportunities;
Excellent presentation and passion for the brand;
Strong communication skills and positive attitude;
Team’s spirit
HOW DO WE KEEP YOU SMILING?
As a significant member of the Delvaux community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Store Manager
3rd Stage – Interview with the Human Resources Manager