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Job Descrption

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.   Senior Sales Manager, Research Services, APJ  

Why We Have This Role

Join a team and company that's transforming the market research insights industry through proprietary data products & bespoke full-service programs that deliver valuable & differentiated insights that empower data-driven decisions!   From designing market research questionnaires, building them into Qualtrics, translating them in multiple languages, to fielding the initiatives to broad and niche audiences around the globe, to thoroughly analyzing and reporting on the findings, Research Services empowers the Qualtrics customer to confidently and quickly make data-driven business decisions. Additionally, we are developing the industry’s first set of decision intelligence products that give customers instant, powerful insights.   Our team is a group of highly driven individuals that are intelligent, dedicated, and love challenges. We work together as a team to accomplish and exceed quarterly and annual objectives. Our team is goal-oriented, works hard, and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through our client's success.  

How You’ll Find Success

• Obsess over your AEs’ success and development. This is done through adhering to the Manager Operating Rhythm (e.g., recurring and predictable career planning sessions, coaching sessions, pipeline reviews and deep dives, etc.).
• Champion your Account Executives' development through structured coaching and regular feedback, adhering to a positive reinforcement approach (5:1 ratio of praise to constructive feedback).
• Get personally involved in your team’s largest sales opportunities (e.g., going onsite with customers, deal negotiation calls, etc.)
• Act with both an urgency and ownership mindset by identifying and solving problems.
• Build and leverage cross-functional relationships to foster a collaborative environment that enhances customer success and revenue growth.

 

How You’ll Grow

• Lead people across multiple APJ geographies and timezones
• Learn more about a variety of cultures, businesses, and governments
• Be influential in developing our new Data Business in the region. This includes capturing customer feedback, sharing ideas for product features & functionality, and more.
• Get personality developed by your direct sales leader and other senior leaders at Qualtrics leading to advancement opportunities

 

Things You'll Do

• Coach direct reports in sales strategy & best practices, pipeline management, opportunity management, and career planning/development.
• Drive sales forecasting and manage a dynamic sales pipeline
• Collaborate with cross-functional Qualtrics teams to amplify the Research Services Sales presence in APJ
• Contribute to Global RS initiatives, including monthly strategic and quarterly business reviews.
• Be client-facing (via Zoom or in person) on crucial relationships and opportunities

 

What We're Looking For On Your Resume

• A consistent and long record of surpassing sales targets
• Evidence of nurturing sales talent, with specifics on promotions and development outcomes.
• History of identifying and solving business challenges with measurable results.
• Proven track record of growing sales teams (in terms of size of team and size of quota)
• Experience in Southeast Asia as well as Australia
• Bachelor’s degree from an accredited University
• At least 5 years of sales management experience of highly successful teams
• Experience in Market Research sales and/or B2B sales with a complex product/solution and sales process
• Ability to travel
• Experience using Salesforce.com and measuring system compliance
• Experience working on complex & creative contract negotiations  
• Experience using MEDDICCC sales processes preferred
• Experience selling to a Marketer end buyer preferred

 

What You Should Know About This Team

• They are a highly-driven and diverse group in Sydney and Singapore.
• They have an intimate knowledge of their respective territories and customers.

 

Our Team’s Favorite Perks and Benefits

• Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
• Our offices design aiming at cultivating creativity in open and collaborative work spaces
• On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks and free lunches in our office
• We believe in sharing Qualtrics success which is part of the compensation for all employees.

  The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.   Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.   ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act   Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.   Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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