Summary

⦁    Hospitality Administrator
⦁    Based at Manchester Airport
⦁    Permanent
⦁    20 hours per week over three days (days not set so flexibility required)
⦁    £26,000 per annum (pro rata)
 

Why CAVU?

For airports, for partners, for people. We are CAVU. 
 
Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow. 

From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners. 

Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition. 
  
More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.  
  
Together, we can reach new heights. Together, we are CAVU  
 

The role

To provide a first class administrative, organisational and support service to CAVU experiences across our airports
Develop, implement and monitor best practice in all areas of administration across CAVU experiences
Assist in all areas relating to Food and Beverage purchasing, ordering, invoicing and payment procedures
Support in all areas relating to HR admin across the estate, as and when required
 

What will make you successful in the role?

Manage supply of all delivery notes and invoices to ensure that they are all receipted and recorded in line with our agreed process

Support the Kitchen Managers and General Managers to sense check any stocktakes, amend and correct to ensure accuracy ahead of being sent to finance

Maintain the loyalty card tracker programme and ensure codes are sent to guests 

Gather all overtime sheets and month end and cross check against rotas before adding to CSS

Support in building rota schedules ahead of the duty and kitchen managers assigning shifts, ensuring it captures all approved leave 

Uploading all rota schedules into Microsoft Teams withing agreed deadlines ahead of publishing to staff. Making any changes requested by managers to these rotas including adding of new employees

Order, collect and dispatch any stationary/printing requirements requested by the managers

Set up all IT and folder access for all new employees to ensure smooth onboarding. Provide any details to the managers

Be confident in the use of ID gateway and an authorised signatory to apply for all Temporary visitors passes (TVP)

Liaise with third parties such as staffing agencies, maintenance contractors and F and B suppliers regarding any TVP requests to allow site visits. Take full accountability of submitting and providing these passes to the relevant teams when required

Liaise with staffing agencies to ensure all staffing requirements are requested weekly and that Microsoft teams is updated with information provided by staffing agency

Through Flow and CSS ensure all colleagues are up to date with training through use of weekly reports
Continually look to improve and review all current and future processes relating to all areas across CAVU experiences to ensure efficiencies and best practice are been driven forward throughout the business

Any other ad hoc admin duties as and when required
 
About you:
 
We are looking for someone who has/is: 
 
 Experience of an electronic purchasing system

Intermediate /advanced knowledge of Microsoft packages: Teams/Word / Excel / PowerPoint / Outlook

Good organisational, time management and interpersonal skills that can confidently communicate and present to management

Ability to produce accurate work under pressure and to pay attention to detail

A good team player but who is also self-directing and self sufficient

 
Benefits:
 
As a MAG employee you will have access to some great benefits including:
⦁    Free on-site parking whilst on duty
⦁    Free Airport parking when you go on holiday (subject to availability and pre-booking)
⦁    Access to our employee rewards portal with discounts and savings
⦁    24hour Employee Assistance Programme
⦁    MAG Pension scheme which doubles your contribution
⦁    Discounts on public transport to work
⦁    Discounts on MAG products such as Airport Hospitality Lounges and holiday parking at our Airports
⦁    On-site discounts and heavily discounted staff shop
⦁    Fantastic career development opportunities – We are the UK’s largest Airport Operator!
⦁    Tax free Airside shopping in our departure lounge

How do I apply?
 
Please submit your up-to date CV via our website detailing how you meet the role criteria.
 
Advert will close once sufficient applications are received

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity