Summary

• Vetting Manager
• Based at Manchester Airport
• Permanent
• Flexible/Hybrid working for a better work/life balance
• We are proud to be a diverse employer, and we welcome candidates from all backgrounds

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• 6% company pension contribution, with the option to increase it to 10% based on your preference
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• Free Virtual GP service, available 24 hours a day, 7 days a week

The role

The Vetting Manager will lead a team of colleagues including Senior Vetting Co-ordinators, within our in-house vetting operation based at Manchester Airport. You will motivate and lead the team to deliver on all key deliverables in a compliant, timely and cost effective manner providing a world class customer service operation. You will understand current and future vetting requirements and be accountable for delivering new starters to regulatory standards ensuring the needs of the MAG are met and deadlines are achieved. To ensure this, you will manage the performance and delivery of a team of vetting professionals to ensure excellent customer service is delivered alongside agreed Key Performance Indicators (KPIs). Additionally, you will work with our Compliance team to continue to build best in class practice whilst building collaborative relationships with key stakeholders across all Group Functions and Airports as we embark on an exciting journey of transformation across MAG.    

What will make you successful in the role?

You will have demonstrable experience of managing a Vetting or HR team (ideally with knowledge of vetting procedures, legislation and their application), in a work allocation or workflow operation. You will be able to illustrate service or process improvements in a transactional team, alongside day to day delivery in a fast paced environment. An excellent team leader, with strong communication and collaborative skills with an eye for accuracy and quality of work.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

You can contact the team by emailing HR.Recruitment@MAGAirports.com

Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity