Do you want to join a company that wants to see you develop and progress? Are you a WMS Support Analyst looking for that next challenge? Perhaps you are wanting to put what you learnt into practice? Whatever the reason, this is the role for you!

Here at GXO we are currently looking for a WMS Support Analyst to join our central IT team, based out of Manchester. You will play a pivotal role in maintaining the optimal functioning of our WMS Applications and providing exceptional customer support while, ensuring minimal disruption to our services and adhering to the highest standards.

This is a full time, permanent position, predominately working Monday – Friday, 08:00 – 18:00 with flex on hybrid working.

Pay, benefits and more:

We’re looking to offer a competitive, and 25 days annual leave (plus bank holidays). Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Contributing to the advancement of the teams expertise in incident investigation, PRB analysis, incident management, technical troubleshooting and end to end change request
• Understanding new technical solutions and facilitating smooth transitions for WMS project implementations into Business-As-Usual (BAU) support
• Analytical and problem solving skills to address intricate challenges and guide the investigation process

What you need to succeed at GXO:

• Familiarity with the DLx, WMS and SQL is desired but not required as we will offer training
• Some knowledge of IT concepts and strong problem-solving skills
• Previous experience in handling incidents and problem records would be advantageous

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.