Job Location: ​Alfreton, Derbyshire

Job Location: ​Alfreton, Derbyshire

Company Description:

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is revered by generations around the world. The secret to our global success? 38,767 devoted employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Are you passionate about maintaining exceptional quality standards and driving continuous improvement? We're looking for a SAP Quality Specialist to ensure our production unit operates at the highest quality levels set by Group standards while adhering to product specifications.

You will spearhead ideas for continuous improvement and implement related actions while guaranteeing compliance with quality standards set by Group Quality.
Providing vital support for food safety and quality throughout the product development and data management processes, you will serve as the point of contact for local SAP plans and other business functions.

Join our team and play a crucial role in maintaining excellence in quality and driving innovation forward.

Main Responsibilities:

Your role is pivotal in ensuring our products adhere to the highest standards of quality and safety.  This includes applying local product specifications to SAP Plans, actively participating in product previews and trials to ensure compliance with food safety and quality requirements and maintaining meticulous records of food safety and quality data on Product Development platforms and SAP databases.

You'll play a crucial role in populating templates and SAP plans with product-focused, food safety, and quality data to align seamlessly with our live products. Additionally, you'll manage and maintain data to uphold our commitment to excellence, ensuring ongoing alignment with our live products and maintaining product quality standards (Capitolato).

You will oversee the issuance, distribution, and updates of quality control instructions for our production lines.  Your efforts will ensure that auto-control operators and relevant personnel have access to necessary quality data, fostering smooth operations and adherence to stringent quality standards. Through meticulous management of these instructions, you'll enhance the efficiency and effectiveness of our quality control processes, ultimately guaranteeing consistent product quality and upholding our brand's reputation for excellence.

You will help plan, organise, and deliver training sessions for auto-control employees, ensuring they have the skills needed to execute their duties accurately.  You'll also provide ongoing support to help operators implement auto-control activities correctly, ensuring our quality standards are met consistently.

You’ll participate in internal and external audits, including those led by the Group Quality team. Additionally, you'll ensure plant food safety standards are met and align plant systems with live products. 

Ensuring all units have access to updated documentation, you will manage technical specifications in the SAP QM System and collaborate with Quality functions to process data from control plans and other sources.

You'll collaborate with Group IT and Local IT on SAP platform projects, providing detailed references for the assigned Quality contact.  You'll also facilitate the progression of data to IT for SAP issuance, ensuring data accuracy post-issuance.  Additionally, you'll be responsible for maintaining quality information records for new materials.

Who we are looking for:

Knowledge and experience working with SAP, preferably Quality Management (QM) module, including understanding of its functionalities, configuration, and integration with other SAP modules.

Comprehensive understanding of quality management principles, methodologies, and best practices within the context of manufacturing or production environments.

Meticulous attention to detail and the ability to effectively manage and maintain data within SAP systems, ensuring accuracy, and compliance with regulatory requirements.

Strong analytical capabilities to interpret data, identify trends, and draw actionable insights to improve quality processes and outcomes.

Excellent communication skills to effectively collaborate with cross-functional teams, communicate technical information to non-technical stakeholders, and provide training and support to end-users.

Commitment to continuous improvement and innovation, with a focus on optimising quality processes, enhancing system functionalities, and driving operational efficiencies.

Demonstrated proficiency in time management, with the ability to effectively prioritise tasks, work autonomously, and consistently achieve set objectives.

How to be successful in the role and at Ferrero:

At Ferrero, our dedication and focus on consumers, quality, and care drives everything we do.  As a member of our team, your commitment to placing consumers at the forefront of your work is paramount. Your skills and aspirations will be cherished and nurtured, and your contributions will make a lasting impact.  Together, we will continue to push boundaries, innovate, and raise the bar in the confectionary industry.

Join us on this rewarding journey, where the satisfaction of our consumers and the pride in our craftsmanship fuel our success.