About the Role

This role bridges client service, operations & network management functions. The focus is on supporting the Executive Director, Client Leadership, and the in house Expedia Group Media team in ensuring local market expansion though the OMD network (currently 8 markets and increasing) has ways of working setup & maintained with a high level of durability, day to day project management of planning process timelines, market coordination & forums to enable high quality information flow & collaboration, commercial management of the account, and troubleshooting.

This role is about delivering excellent client service, relationship management with markets, and proficiency in account operations, though a solid experience and understanding of media planning is beneficial in being able to succeed in the role as there will be opportunity to support the comms planning function in the team in providing operational support in key moments of Expedia Groups marketing planning process.

About You

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• Comfortable with both project management (particularly in Agile ways of working) and delivering hands on as required
• Ability to take unstructured work and build out a defined, documented, and replicable process, both solo and alongside a wider team depending on the nature of the task,
• Good understanding of the core functioning of media planning & buying
• High degree of numeracy, particularly relating to budget setting and commercial alignment, along with an ability to be analytical with data in this context
• Previous experience and success track record in operational and/ or account management role, as well as demonstrated competence handling clients in the day-to-day flow of work, and ability to contribute to productive meetings with senior stakeholders -desirable
• Strong interpersonal skills and ability to apply an empathetic approach in managing a broad range of stakeholders across geographies
• High degree of competence on core Microsoft suite
• Experience working with local market colleagues in coordinating key work deliverables
• Experience working within project management systems, e.g., Trello/Jira/Hive an advantage

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

About OMD EMEA

At OMD EMEA you will experience a place of work unparalleled with any other; to do the best work in your career. With half of our employees originating from outside the UK, you will join a truly connected culture which celebrates difference and embraces diversity. This is a huge organisation, albeit one with a small agency feel. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefit from a plethora of career opportunities and training. Undeniably, this is an agency with a grounded sense of belonging and community, one which is social and emotionally aware. Everything you achieve and learn at OMD EMEA will be exciting and rich in value – everyday will be a new challenge that needs solving!

At OMD, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.