THE FASHION INDUSTRY’S FASHION BRAND

Since 1994, Marni has been recognized as the most artistic, color-savvy, life embracing, off-beat brand in the luxury segment

A constant aspiration to surprise and delight and to exceed expectations, with one foot in the past, one foot in the future.

Marni has consistently challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.

Embrace life.

Embrace art.

Embrace colour.

Embrace each other.

We are looking for who is ready to make a difference, into  an intercultural environment made of  love and passion, talents and out of the box thinkers.

Marni is looking for its flagship in Mount Street a brilliant Full Time Client Advisor.
 Reponsibilities:
 •    Welcome and serve the customer, providing an excellent in-store experience at all times, trying to perceive his/her needs and expectations, providing all necessary information about the product, current trends, etc. 

•    Demonstrate brand and product knowledge, based upon the training programme provided, as well as keeping up to date with the luxury environment and competitors.
•    Achieve established personal and store sales goals, by thoroughly and effectively managing all customer accounts through all stages of the sales cycle and the purchase process. Respond to all products inquiries (direct and indirect), and attempts to convert them to sales.
•    Develop and maintain effective one-on-one relationship customers, using also digital tools.
•    Deal effectively with customer queries and after sales care, liaising with the manager when necessary.
•    Maintain accurate records of all key customer account activities, and uses the information for ongoing reference, including Contact names, Special delivery requirements, Product preferences, Outstanding price quotes, Previous order history, All follow up information related to closing the sale
•    Maintain the sales floor and visual display to a high standard in line with Brand guidelines.
•    Follow the Company operational guidelines, policies and stock procedures.

Knowledge And Skills

• Business & result driven
• Strong customer service mindset
• Natural ability to welcome our client
• Confident, enthusiastic and positive
• Mature and assertive
• Market and product knowledge/passion
•  Support the team building long term Client relationship, leveraging the different clienteling tools.