Anaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By dynamically connecting financial, strategic, and operational plans in real-time, companies trust Anaplan to give them the power to anticipate change, address complexity, deliver operational insights, increase profits, and stay ahead of their competition.

What unites Anaplanners across teams and geographies is our commitment to our customers’ success and our collective motivation to achieve ambitious goals. We champion diversity of thought and ideas, and we behave like leaders irrespective of title. When you work for us, you’ll be part of a winning culture that’s dedicated to creating opportunities for our customers, partners, and employees. We hope you’ll join us. Let’s create something incredible together!

Observability Engineer

At Anaplan we are looking for a self-motivated Observability Engineer to join our dedicated Observability Infrastructure team. Anaplan is a high-growth company that is leading the way in enterprise planning. We look for exceptional Engineers of all levels - inquisitive, hard-working people who believe in simplicity, agility and performance and can choose and use the best tools for the job. In the role of Observability Engineer, you will be working on the tools used to collect and analyse Observability telemetry (Logs, Metrics and Traces). You will enable engineers across the business to see how their services are performing, and interacting, in a scalable, performant, and cost-effective manner.

What you’ll be doing:

In this role, working a minimum of 2 days a week in our London Office, you will be: 

• Administering observability infrastructure.
• Deploying and configuring OTEL agents to collect telemetry, and to visualise this data in Grafana.
• Pairing with your colleagues to build everything from rapid prototypes to highly testable and tested platform capabilities.
• Coaching and collaborating with other platform and product engineers to share best practice on observability techniques and deliver value.
• Develop custom code in a testable and sustainable way. The team is most fluent in Python, but we are always happy to use the right language to solve a problem.
• Working with Terraform to deploy Dashboards and Alerts to our Grafana instances in a managed and repeatable way.
• Working with our stakeholders to translate product goals into prioritised platform requirements.
• Working in a complex and evolving environment.
• Anaplan provides services using multiple cloud vendors and our own data centres.
• We collect data from Kubernetes, VMs and bare metal systems.
• We encourage and enable the adoption of observability tools to drive great decisions in the business.

Required Experience:

We are looking for people with experience with at least some of these tools or similar products and enthusiasm for learning.

• Open Telemetry, Prometheus, Jaeger.
• Telegraf, InfluxDB, Grafana (TIG).
• Elastic Search, LogStash, Kibana (ELK).
• Splunk, New Relic, Elastic, AppDynamics, Dynatrace, Datadog, Honeycomb, LogicMonitor.

Useful Experience:

• Experience with TDD (Test Driven Development) and BDD (Behavioural Driven Development).
• Experience working with Kubernetes.
• Experience working with DevOps tools like Terraform, Jenkins or Ansible.
• Working in an agile environment.

What we offer:

• A rewarding, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance.
• Remote and flexible working.
• Market-leading salaries combined with generous bonuses, equity, and a range of comprehensive benefits.
• A range of health and wellbeing initiatives.
• 3 days of additional paid leave every year to support the charity or cause of your choice.
• Huge problems to solve – you will constantly be learning and pushing boundaries, working with some of the smartest people around!
• Dedicated time for personal development.

Our Commitment to Diversity and Inclusion

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer:

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondences, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcement is to obtain privileged information from individuals. 

Anaplan does not:

1. Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. 
2. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to humanresources@anaplan.com before taking any further action in relation to the correspondence.