Senior Customer Experience Associate - Huron Street & Highbury, London (18.75 hours/weekly) at Scotiabank
London, United Kingdom
Job Descrption
Requisition ID: 192795
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset
What’s in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package
Location(s): Canada : Ontario : London
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Your CV has been submitted successfully.
Complete form below to directly Send your CV / Linkedin Profile to Senior Customer Experience Associate - Huron Street & Highbury, London (18.75 hours/weekly) at Scotiabank.
@
You will receive all responses from employer on this email
Example: Application for the post of 'Accountant'
Example: Introduce your self and give purpose of your application
*All fields are mandatory.
Loading...
SCOTIABANK 169 jobs found
Senior Customer Experience Associate - Chelmsford, 26.25hrs at Scotiabank
Chelmsford, United Kingdom
Banking Advisor - Hamilton & Highbury, London at Scotiabank
London, United Kingdom
Customer Experience Associate - Hyde Park & Fanshawe West, London at Scotiabank
London, United Kingdom
Senior Customer Experience Associate - Huron Street & Highbury, London (18.75 hours/weekly) at Scotiabank
London, United Kingdom
In-Person Job Fair - Home Financing Advisor at Scotiabank
Scarborough, United Kingdom
Financial Planner - Toronto East at Scotiabank
Scarborough, United Kingdom
Senior Customer Service Representative- Warden & Bamburgh Branch at Scotiabank
Scarborough, United Kingdom
Managing Director & Regional Treasurer, Group Treasury at Scotiabank
London, United Kingdom
Senior Manager, Process Change Lead, Business Banking Operations, GTB - Scarborough, ON at Scotiabank
Scarborough, United Kingdom
Senior Manager, Process Change Lead, Client Services and Solutions, GTB - Scarborough, ON at Scotiabank