Product Support Engineer - Martin Audio
Term: Full-time, Permanent
Location: High Wycombe
Salary: Negotiable + benefits
The Company:
Martin Audio enjoys an international reputation for supplying professional loudspeaker systems across the spectrum of touring, theatre, and installation applications.
The company was founded in 1971 by engineering maestro Dave Martin. His vision was to enable bands to play to larger audiences and be properly heard for the first time. The reputation of Martin Audio speakers quickly grew and soon we were producing world class touring systems for the super groups of the day.
Renowned for integrity in design, technical excellence and the longevity of its products, Martin Audio takes system creation into a further dimension. Our mission is for every member of the audience to enjoy an exceptional sonic experience faithfully reproducing the artist’s performance.
Location:
The company's UK headquarters in High Wycombe houses dedicated research & development facilities, manufacturing processes, demonstration suite, warehousing, management, sales, and customer support offices. For the 6 month probation period we require full time attendance in our High Wycombe offices and following this we could consider a hybrid working pattern of around 3 days per week in the office.
The Job:
The candidate will work in the Product Support Group area of the business. They will receive training in core processes and methods and then be expected to support various aspects of the department, including off site and event work where applicable.
In the initial stage the tasks will include:
It is anticipated that after a period of training the candidate would be able to extend the tasks and responsibilities to:
Skills & Experience:
Job Conditions:
This is a full-time position of 37.5 hours per week over the standard working hours of 8.45am to 5.30pm Monday to Thursday and 8.45am to 4pm on Friday. An hour is allowed for lunch Monday to Thursday and 45 minutes on Friday.
Benefits:
Comprehensive benefits package includes: Life Assurance, Income protection after successful probationary period. You can also enjoy benefits such as Pension with salary sacrifice option, 25 days holiday increasing with length of service, staff discount on company products and merchandise, opportunity to get Private Medical Insurance, Healthcash plan, Nursery scheme and join the Bike to work scheme and to be part of the group bonus scheme