Quality Systems Administrator

Job Title:                        Quality Systems Administrator

Reports to:                     QA Systems Technician

Location:                         Ornua Foods UK, Leek

Hours:                             36.25 hours per week, Monday to Friday

Benefits:                         Free onsite parking, Generous annual leave entitlement, Matched Company Contribution Pension up to 8%, Subsidised Staff Canteen, Company shop offering discounts on Cheese and Butter, Sports & Social Club, Staff Lottery, Discount on Bikes & Tech Scheme, Confidential Employee Assist Programme

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world for over 55 years.

Are you an experienced administrator looking for the challenge of taking a mission driven organisation to its next level of success?

Ornua is actively seeking a Quality Systems Administrator to join our Technical department as we continue our growth trajectory. As our next Quality Systems Administrator, you will play a key role in; the daily maintenance of the systems used for handling customer complaints, generating certificates analysis (COA), and responding to retailer, consumer and third-party complaints.

Why Ornua?

• Ornua operates from 10 business units worldwide, including 16 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.
• The Group is structured across two divisions: Ornua Foods and Ornua Ingredients.
• Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Pilgrims Choice.
• Our co-operative ethos lies at the heart of how we do business as a purpose and values-led organisation, creating value for Irish dairy farming families.
• Our Values lie at the core of everything we do. Our five values encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care, and Achieve Great Things Together.
• We invest in our people and foster a culture of continuous learning and improvement.
• Career Progression including Global Mobility opportunities.
• Comprehensive Benefits with regional specific offerings.

Why This Role Is Valuable:

• The Quality Systems Administrator is responsible for leading on;
• Handling of complaints in accordance with the timescales outlined in the Complaints Handling Procedure.
• Trending of Data to support implementation of quality improvement plans and achieve site reduction in complaints.
• Reporting of data as required to support the Senior Management Commitment and Continual Improvement Procedure.
• Completion of robust Internal Audits in adherence with the Internal Audit Procedure.
• Support with Documentation Issue in accordance with the Document Control Procedure and to ensure all required documents are reviewed annually.

What You Bring To The Role:

• Strong administration skills and experience
• Organised individual with keen eye for detail
• Foreword thinker who likes a fast paced environment
• Competent on MS office packages
   

Ornua has ambitious growth plans and we’re building a team to help enable and accelerate that growth. We are looking for people who share our values, are curious, forward-looking, take ownership and work together to build a future for themselves and Ornua.

Would you like to make an impact?

To learn more, please visit Ornua at www.ornua.com

We are open to discussing full-time and part-time working options for this role’