Job Title: Proposition Product Owner - Protection

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 7th February 2024

Due to exciting growth plans and investment in our technology for 2024 and beyond, we are recruiting experienced Protection Proposition Product Owners in Edinburgh or Alderley Edge.

As a Product Owner you will have responsibility for the end-to-end proposition or product and will lead a squad who are responsible for the delivery of changes to improve the experience and outcomes for our customers, advisers, employers, and our business. This includes the creation of new, and changes to existing propositions, supporting the delivery of the Royal London purpose and strategy.  You will also have a key role to play in developing the strategic ambition for Royal London Protection.

About the role

• Provide relevant expertise on the Proposition and recommend changes, to better meet customer and adviser needs.
• Lead the design, development, and delivery of the end-to-end proposition including the articulation of the proposition vision and requirements to internal stakeholders.
• Champion customer led design to ensure that insights are applied to new features, journeys, or products to deliver meaningful value.
• Collaborate and influence key stakeholders to develop a roadmap/backlog and deliver on business outcomes, ensuring propositions are being deployed appropriately and are set up for success in attracting, retaining customers or reducing costs.
• Maintain an in-depth understanding of customer/adviser/ needs, competitor products/landscape, regulatory concerns to inform the strategic direction for the proposition.
• Provide strong leadership/ coaching of your squad/the virtual teams and manage resources and change costs effectively.
• Understand risk responsibilities to ensure regulatory and audit requirements are met.

About you

• Experience from within the financial services sector is preferred but not essential, ideally from within Protection with a proven track record of developing and delivering Proposition change.
• Outcome focused, with a good understanding of customer and adviser dynamics, and ability to identify focus to add greatest value.
• Ability to leverage insight to develop propositions.
• Relevant experience working in an Agile team.
• Ability to effectively, engage, influence, and communicate across all levels of the organisation.
• Experience of leading and coaching people having led teams both directly and through matrix, defining the team’s roles and responsibilities.
• Experience in managing product development governance and conduct risk in line with Risk appetite and regulatory requirements.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.