Job Title: Senior Communications Consultant 

Contract Type: 9 month FTC

Location: Edinburgh or Alderley Edge         

Working style: Hybrid 50% home/office based

Closing date: 15th February 2024

Would you like to be part of a company who is driven by our purpose to protect the standard of living of this and future generations?

Being customer owned means that we always work in their best interest and when the business does well, they get a share of our profits.  We want to deepen relationships with our customers and the skills of talented marketing, communications and digital specialists are an essential part of achieving that.  We are building cutting edge capabilities using data and technology and investing in our colleagues to deliver great outcomes for our customers.

This is an exciting opportunity to provide marketing communications knowledge that supports the delivery of the operational and change communications plan. This role is specifically to support the new ISA launch.  You will work collaboratively with all colleagues in the wider business and within the Brand & Marketing function to ensure the safe, efficient, and effective delivery of marketing communications activity.

The Marketing Operations and Change team deliver clear customer communications to support the needs of the Group Brand and Marketing function whilst also maintaining existing capabilities and building new capabilities for the future, in line with group strategy and priorities.

We champion part-time and flexible working candidates for this role.

About the role

• Deliver marketing communications activities in line with the agreed Marketing Operations & Change communications plan.
• Bring marketing communications expertise to support the delivery of the agreed Marketing Operations & Change communications plan.
• Input into team priorities ensuring the Marketing Operations Senior Manager is informed and able to manage the delivery of all activities in line with the overall communications plan.
• Deliver marketing communications projects and activities that support the Marketing Operations and Change team requirements.
• Support the Marketing Operations Senior Manager with operational and change communications and other contact activities.

About you

• Experience of delivering existing customer communications both written & verbal
• Proven, in-depth knowledge and experience of integrated multi-channel existing customer communication techniques and tools
• Good understanding of regulatory / legislative framework within the financial services market
• Good knowledge of the life & pensions industry and our group operations and distribution model
• ISA knowledge desirable but not essential
• Good planning and project co-ordination skills
• Good understanding of marketing planning tools and techniques

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.   

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits  

Inclusion, diversity and belonging 

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.