Operations Coordinator at Crane Worldwide Logistics
Dubai, United Arab Emirates
Job Descrption
Essential Job Functions
Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
Prepares documents necessary to complete export, import and customs clearance process
Track and trace cargo as necessary to insure proper movement and delivery.
Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
KPI adherence – DNI / LNR / Cost accuracy / ROTP
Ensure compliance in line with company and industry policies.
Other duties as assigned.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements
Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
Sitting for extended periods of time
Walking within the warehouse and inspecting freight
Vision abilities required by this job include close vision and the ability to adjust focus
Other skills/abilities
Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
Must have strong verbal and written communication skills
The ability to work in a fast-paced environment.
Strong organizational skills are required, due to the high volume and demands of the position.
Strong knowledge of Microsoft word and excel
EDUCATION AND EXPERIENCE
Relevant industry experience required, strong operational and industry knowledge
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