Role Summary

• Responsibilities: You will contribute to the smooth running of our London office, with a focus on creating a friendly, welcoming, and productive working environment. You will also provide support to the Talent Acquisition team, allowing you to gain exposure to in-house recruitment for a growing and award-winning company
• Salary: £20,000 per annum
• Benefits: Discretionary profit share bonuses, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for apprenticeship training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, temporary apprenticeship, running for approximately 15 months
• Start Date: To align with the apprenticeship training start date, this role will commence on Monday 10th June 2024. The deadline for applications is Tuesday 21st May 2024
• Location: This is an on-site role based in our London office

About the Role

Are you a people-person who is looking for the first step in your career? Are you seeking opportunities to learn whilst building your working experience? If so, our brand new apprenticeship may be ideal for you!

In January, we reached the milestone of 400 global employees and, later this year, our London office is due to move to a new, larger premises. This means that 2024 is already proving to be a year of continued rapid growth at Costello Medical, full of many exciting opportunities.

As the company continues to expand, so does our Operations division which remains at the heart of our business. As a result of this exciting growth, we are seeking a talented Recruitment & Office Administration Apprentice who is motivated by making a real impact on a growing company and its people, particularly within our vibrant London office.

Alongside established colleagues, this role spans two key responsibilities. Firstly, you will contributing to the smooth running of the London office space, including the kitchen, breakout and communal areas. Secondly, you will be supporting our busy Talent Acquisition (recruitment) team with general tasks, such as booking recruitment events, arranging interviews and greeting candidates, as well as replying to candidate queries. This is an excellent opportunity to gain exposure to a wide range of areas across business operations in an exciting new role.

Key responsibilities will include:

• Ensuring that we maintain a safe, tidy and professional environment in our London office, including managing the communal kitchen to a high standard
• Booking visitors onto the appropriate security system(s) for all our UK offices, as well as welcoming guests who visit the London office
• Purchasing supplies, including kitchen consumables, stationery, and more
• Playing a pivotal role with the organisation of internal and external events, such as client meetings, on-site interviews and social events
• Supporting with the key stages of the recruitment process, including marking assessments and scheduling interviews
• Posting job applications across a range of job boards, mainly comprising of university job boards, and ensuring these are all accurate and kept up to date
• Booking our attendance at career fairs and managing the arrangements of these
• Supporting with ad-hoc tasks and projects that aim to innovate and improve our hiring processes as the company continues on its rapid growth trajectory
• Providing ad-hoc support to the Senior Operations Coordinator, Senior Talent Acquisition Coordinator, and the wider Operations team, where required

The successful candidate will work towards the Level 3 Business Administrator apprenticeship, which usually takes around 15 months to complete. The apprenticeship training will include tutor support, access to a virtual learning environment and regular webinars. You will also receive on-the-job training, support and guidance from several members of our Talent Acquisition and Facilities teams, as well as other experienced colleagues across the Operations division.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read first-hand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

Requirements

About You

The successful candidate will be proactive and eager to take on new challenges with a friendly, positive, and ‘can-do’ attitude. You will also value the opportunity to develop your skills in a dynamic and fast-paced office environment.

Essential requirements for the role are:

• Grade 5 or higher (or equivalent) in GCSE Maths and English. A-Levels would also be an advantage
• Exceptional attention to detail
• Excellent written and verbal communication skills, alongside a desire to build robust and sustainable working relationships with others
• A friendly and approachable demeanour, including the desire to provide outstanding customer service both internally to colleagues and externally to candidates
• Strong organisational skills and the ability to manage multiple tasks and projects
• Excellent numerical skills
• A commitment to maintaining the confidentiality of recruitment and candidate data, as well as a good understanding of its sensitive nature

Some experience using the Microsoft Office suite is advantageous but not essential, as full training would be provided.

Benefits

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by a short assessment for you to complete in your own time. If successful, you will be invited to an interview with senior members of our Talent Acquisition and Facilities teams.

We are currently recruiting for our start date on Monday 10th June 2024, and the apprenticeship will run for approximately 15 months. The deadline for applications is Tuesday 21st May 2024, with interviews taking place shortly after. We would strongly recommend applying as early as possible so that we can begin processing your application.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via recruitment@costellomedical.com should you require reasonable adjustments at any stage.

Please note that this is an on-site role based in our London office. You can learn more about our office locations here: www.costellomedical.com/careers/locations

What We Offer

• A salary of £20,000 per annum
• A discretionary profit share bonus paid twice per year
• Full funding and study leave to complete the Level 3 Business Administrator apprenticeship
• A platform for you to start and build your career with a growing and award-winning company that focuses on the wellbeing, motivation, and development of its staff at all levels
• The opportunity to learn from, and be mentored by, a team of experienced professionals
• 25 days’ annual leave plus bank and public holidays
• Flexible benefits scheme offering additional holiday, cash payments and pension contributions
• 4% employer pension contributions
• Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
• Cycle to Work scheme and an interest-free travel loan scheme
• Critical Illness Cover, Income Protection and Life Assurance
• Access to an Employee Assistance Programme
• Discounted gym memberships
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-the-uk/

Whilst Costello Medical offers a hybrid working policy, due to the demands of this position, the successful candidate will be required to work in the office a minimum of 4 days per week, making it a predominantly on-site role.

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.

Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

Please note that this role does not meet the eligibility criteria for visa sponsorship, and you will therefore need the right to work in the UK independently from the company.