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Controls Integration Engineer, Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) at Amazon.com
London, United Kingdom


Job Descrption
MSP-CX is looking for a Controls Integration Engineer to be part of our global team to deliver the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including development, design, implementation, enhancement, and support.

The Controls Integration Engineer will be part of a full product life cycle and responsible for successful delivery of units for development and operations. You will serve as a liaison between Fulfillment Center Operations (our customer), product design and development engineers.

This role will require the ability to build relationships across a cross functional team capturing and synthesizing the voice of the customer. Their primary goal is to own the field activities integrating, deploying, and troubleshooting solutions for new mechatronics systems and packaging technology; act as a liaison for internal and external resources and be on call as needed to support downtime events. This position will also provide proper training and support to facility controls technicians on system troubleshooting and preventive maintenance to focus on the system performance improvement and optimization. In parallel with the Deployment Teams you will support performance ramp of the technology deployment at scale.

You are able to take the lead on the implementation and delivery of complex system designs and MSP technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.

Flexible locations across the EU (Italy, Germany, Spain) and the UK.

Key job responsibilities
* Write control specification documents for deployment of technology products.
* Integrate control system products and partner with suppliers and customers.
* Commissioning: working with all the stakeholders to optimize the workcell to predefined success criteria to ensure smooth handover of technology products.
* PLC troubleshoot and diagnostic.
* Own controls/software commissioning tasks for technology products.
* Design and develop commissioning tools and customer-facing components to facilitate scalable business growth.
* Lead initiatives to enhance engineering, testing, and operational best practices within the team.
* Conduct comprehensive analysis and testing of both existing and prospective engineering solutions and components.
* Collaborate with cross-functional teams to develop control specifications and training materials.
* Lead incident follow-up, root cause analysis, and documentation.
* Engage in industrial engineering design for both existing and new material handling systems across our global network.
* Ensure strict adherence to all Health & Safety (H&S) protocols and actively contribute to the identification and mitigation of potential H&S risks.
* Foster effective relationships by partnering with various stakeholders.

About the team
We care about your career aspirations and tailor your development to your unique abilities. We want you to grow and progress in Amazon. We will facilitate your growth through an increase in scope of the projects you work on over time, and include in projects for partner teams to experience new and interesting challenges. In this role, you’ll have the opportunity to work on operational readiness, software development and testing, driving operational excellence and cross-cutting initiatives among others.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications


- Bachelor degree in CS or related area.
- +4 years of hands-on experience in designing, developing, implementing, and supporting PLC-based control systems.
- Demonstrated expertise of at least 4 years in designing or architecture systems, emphasizing design patterns, reliability, and scalability of both new and existing systems.
- +4 years of experience programming with at least one modern language such as C++, C#, Java, Python.
- Skilled in diagnosing PLC control level issues, particularly with Siemens and/or Allen-Bradley systems.
- Familiarity with industrial networking and communications protocols.
- Demonstrated proficiency in both hardware and software aspects of Industrial Control Systems.
- Possess strong analytical capabilities for effective problem-solving.
- A collaborative team player, eager to lead projects and drive successful outcomes.
- Understanding of control systems and software development life-cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
- Self-motivated and customer-focused, consistently striving to meet and exceed client expectations.
- Willingness to travel up to 75% as required.

Preferred Qualifications

- Master degree in CS or related area.
- Experience with integrated development environments: Codesys.
- Experience with Linux based systems.
- AWS Certification.
- Experienced in managing material-handling-equipment (MHE), including understanding flow dynamics and capacity considerations.
- Experience working in an Agile environment using the Scrum methodology.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).


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