Who are OnBuy?
OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.
We have recently been named one of the UK's fastest-growing tech companies in Deloitte's Technology Fast 50 for the third year in a row (as well as 'Fastest-Growing Tech Business in the South West').
All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed.
Working at OnBuy:
We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving.
At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard.
We are a close team, who have the opportunity to learn and grow as OnBuy evolves. We work in a flexible way, meaning we can prioritise our health and relationships, but when we are working, we graft.
Job overview:
Are you a productive and experienced customer service professional with experience in high volume and fast paced environments?
At Onbuy, we are hiring additional team members to help us within our customer service team as we navigate through some large-scale operational changes.
You will be responsible for handling dispute management tickets within Zendesk to resolve issues efficiently and fairly between buyers and sellers on our platform.
At Onbuy we move fast and get things done, so experienced within a fast-paced environment and strong organisational skills are must!
Requirements
Benefits
The salary range on offer for this role is up to £24,000 per annum, depending on experience.
In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.