Purpose of the Job
To secure profitable new-name business for T-Tech’s services. Selling solutions to C-Suite decision makers.
1 Business Generation - New Clients:
i) Establish appropriate networks to generate leads and follow up on leads from other sources to create a strong pipeline of potential business
ii) Nurture prospective clients, demonstrating understanding of their business issues and relating this to the services that T-Tech provides.
iii) Work on ABM light activities to develop deep knowledge and connection with prospects.
iv) Attend events to drive new business
v) Assist client representatives to draft business cases to secure agreement for IT expenditure from client decision-makers
vi) Understand the market T-Tech operate in and use that knowledge to sell in a consultative manner.
vii) Work towards KPI’s based on leading and lagging metrics (call activity, touch points, meetings, closure).
b Prepare sales bids and requests for information, liaising with the presales specialists
c Manage sales cycles, including giving presentations, holding individual meetings with key stakeholders, conducting commercial negotiations with support from the commercial team, and closing business.
d Respond and coordinate RFP responses.
e Achieve new business revenue and profit targets.
2 Client Take-On
a Work proactively with designated Account Manager to conduct a smooth handover with in the first month of a new client’s contract being signed, quickly building up good customer relations and knowledge of the customer’s issues
b Liaise with the projects team and service desk to plan the take-on work, liaising appropriately with the client.
c Have check point calls and seek referrals/case studies at appropriate times.
3 Common Responsibilities:
a Maintain up-to-date and accurate prospect, pipeline, contracts and quotation records.
b Work collaboratively with team members
c Participate fully in company-wide initiatives
d Undertake other duties as may reasonably be requested by management
About T-Tech
T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.
Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications.
T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision.
Our Values:
Service Centric
We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile.
United
We succeed as a team, pulling together to achieve our goals. We understand and respect others’ views and perspectives. We communicate openly with each other, sharing, challenging and supporting.
High Standards
We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve.
Agile
We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience.
Requirements
Personal Qualities and Competences
Excellence Needed: Vital to role
Customer Service
Strong Oral and Written Communication
Working under pressure
External Representation
Negotiation
Commercial awareness
Influencing & Persuasion
Strategic Thinking
Build and Develop Networks
Needed consistently: important to the role
Quality Focus
Research & Evaluation
Problem Solving
Attention to Detail
Decision Making
Multi-Tasking
Needed at a basic level: helpful to role but not essential
Leadership of Others
Design and Implement Process
Benefits