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Business Support Manager at Bits
London, United Kingdom


Job Descrption

About Bits:

Bits is a fast-growing fintech startup based in London, dedicated to promoting financial inclusion and helping individuals build credit. Our innovative approach has disrupted the traditional credit building landscape, providing a path to credit for millions of previously underserved customers.

About the role:

We are seeking a skilled and dedicated Business Support Manager to join our team. In this role, you will play a critical role in providing operational support to various business functions, ensuring smooth and efficient operations across the organization. You will work closely with cross-functional teams and senior leadership to identify areas for improvement and implement effective solutions.

Responsibilities:

  • Manage and optimize internal processes and workflows
  • Identify areas for operational improvement and develop and implement effective solutions
  • Collaborate with cross-functional teams to streamline processes and enhance efficiency
  • Develop and maintain documentation for standard operating procedures
  • Provide project management support for key initiatives
  • Perform data analysis and generate reports to support decision-making
  • Stay up-to-date with industry trends and best practices in business operations

Requirements

  • Proven experience in a business support or operations role
  • Strong analytical and problem-solving skills
  • Excellent organizational and project management skills
  • Proficient in data analysis and report generation
  • Experience with process improvement methodologies (e.g. Lean, Six Sigma) is a plus
  • Ability to collaborate effectively with cross-functional teams
  • Excellent communication and interpersonal skills
  • Experience in the fintech industry is desirable

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BITS
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