Transform the communications world!
We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.
What’s my job title? Carrier Manager - Enterprise Voice
Where in the world? Remotely from Europe
Working hours? Local working hours
What language(s) will I speak? Fluency in English
The Role
The typical Bird customer requires more than just numbers and minutes. We are looking for someone who understands customers’ use cases and can help to build a world class Voice product and experience.
In this role, you are aware of local regulations and developments in all major markets around the world. You know which suppliers can help us build that quality and compliant product - and at which rates we should be getting them from.
You work with our Enterprise and Product teams in an advisory role to make sure the complexities of the Voice are properly integrated in our products and offerings.
What you'll do
Responsible for P&L and vendor management of the Bird enterprise voice product
Onboarding of new DID & Voice vendors
Work with product teams to make sure our voice product remains top notch and compliant to local rules and regulations
Work with our sales reps to close (omnichannel) deals. You will be the expert for our voice product
What you already have
A minimum of 3 years of working in an (internal) voice environment
A minimum of 1 year in a CPaaS and/or marketing automation environment
A wide range of contacts in the industry, predominantly from telcos and Tier-1 carriers only
The ability to work independently - in this role you are the owner of this product, we expect you to take the initiative to further build on our voice products and continuously look for opportunities and improvements
Interview Process
You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows:
↳ [30 mins] Recruiter Screen
↳ [30 mins] Hiring Manager Interview
↳ [30 mins] Role-Fit Interview with team member
↳ [30 mins] Final Interview with Functional Leader
#LI-Remote #LI-SO1
What You’ll Gain
All Remote environment
Opportunity to work abroad according to our internal policies
Flexible working arrangements
Home office set-up budget
State-of-the-art work gear
Contribution towards your utility costs
The occasional company-wide and team events
Learn from hundreds of the best minds in the business
Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board!
LIFTOFF! 🚀
Life at Bird
We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.
Ready To Fly?
Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.
Wherever and however you do your best work - we’ve got you covered!
We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting.
Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
Recruitment Privacy Statement:
https://dotcom.messagebird.com/content/MB-recruitment-privacy-notice%202020.pdf
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