Customer Business Manager - Coop and Health Channel

Application Deadline: 1 March 2024

Department: Sales

Employment Type: Permanent - Full Time

Location: Andover

Description

Key Responsibilities

• Develop and implement exciting customer plans that align to our strategic aims and deliver improved revenue and brand equity.
• Develop creative in store activation aligned to our strategy to support Twinings visibility across all accounts.
• Build collaborative and trusting relationships with customers, finding the opportunities to connect Twinings and retailer strategies.
• Grow network within customers to build relationships that stretch outside of commercial.
• Excellent performance control, analysis, forecast accuracy and relevant course correction in order to deliver commercial and brand objectives.
• Brilliant revenue management to create both short and long term value.

Skills, Knowledge and Expertise

• Experience of working within a FMCG sales environment. 
• High levels of tenacity and perseverance.
• Commercially astute with a multi-channel view.
• Highly numerate with great revenue management skills and a value creation mindset.
• High level of personal accountability, great at always finding a way.
• Comfortable working with ambiguity.
• Highly organised, flexible, and able to prioritise effectively.
• Persuasive influencer who backs up their rationale with insights and data.
• Ability to collaborate cross-functionally.

Benefits

• Yearly bonus based on personal contribution and financial performance. Flexible working options. 
• 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
• Onsite Gym and Wellbeing Centre. 
• Car allowance.
• Private Medical Insurance.
• Perk box – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more. 
• Pension scheme with your contributions matched for up to 10% of your salary. 
• Cycle to work scheme. 
• Simply Health Cash plan. 
• Onsite Staff shop and online staff discounts. 
• Four-week Digital Nomad. 
• Opportunity for a variety of market leading development opportunities. 
• 2 recharge days a year to pause and get back on top and thriving. 
• Birthday day off.
• Inspiring connection events in line with our exciting wellbeing vision.