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Human Resources Business Partner at ServiceMaster
Sandy Springs, United States


Job Descrption

We are growing and adding a NEW position to the team!  

We build businesses. 

We help entrepreneurs do great things. What could be better? You’ll come to our company to build and grow, but a big part of why you’ll stay will be pride in making the world a better place. That’s why we need to add to our team. We need top talent to join us in helping our franchise owners reach their goals and do good in the world.   

What We Offer: 

  • Medical, Dental, and Vision start the first day of the month following your date of hire 
  • 401 (k) match 
  • 15 Days paid time off and paid holidays, including 2 floating holidays 
  • Mental health support through Headspace Health 
  • Career growth and advancement 

Human Resources Business Partner

We are searching for a Human Resources Business Partner to join our growing HR team in our Sandy Springs Headquarters. In this role you will provide HR leadership to business unit or corporate functional areas, which may include: recruiting, selection and staffing, employment, personnel documentation, job evaluation, compensation, and benefits. You will assist in the development, implementation and communication of human resources policies and procedure and prepare reports in conformance with legislated requirements or organization needs. 


What you will do:


  • Act as a business leader in all instances, with HR tools in their toolkit to enable the business to achieve (and over-achieve) their goals.
  • Provide broad-based human resources leadership tailored to the needs of the business adding value for the full employee lifecycle.  This includes, but is not limited to, acting as a coach and resource to leaders and employees at all levels.
  • Work across the organization to ensure optimal organization structure both for the current organization and future organizational state.  Anticipates and diagnoses organizational need(s) and translates those into talent actions for the organization.
  • Drive employee engagement, including effectively handling employee relations’ issues, identifying root causes and proactively remediating where possible.
  • Act as a touchpoint for all levels of assigned client group.  Answers questions, addresses concerns, provides support and engages with all levels of employees.  Handles operational activities, on-boarding, off-boarding, and other related activities for the client group.
  • Partner with stakeholders to lead the planning, development, communication, and implementation of the entire talent management process including but not limited to, performance management, calibration, compensation planning, IDP development, and succession planning.
  • Partner with our Talent Acquisition team to ensure roles are correctly defined for recruiting (including job description creation), candidate selection is correct and plays a crucial role driving leadership to provide effective employee on-boarding experience.  

What you will bring:

  • Bachelor's degree in Human Resources, Business Administration, or a related field preferred
  • 5+ years of broad HR generalist experience.  
  • Experience with talent acquisition, employee engagement, employee on-boarding, and management coaching.
  • Proven ability to effectively communicate, coach and influence at all levels of the organization, including the executive level.
  • Proven strong change management skills-both individually and across an organization.
  • Experience with organizational design.
  • Ability to effectively manage multiple competing priorities.
  • Proven ability to drive difficult conversations to effective resolution.
  • Proficiency with MS office suite, especially Excel and PowerPoint. Visio a plus.
  • Franchising experience a plus
  • Project management experience a plus


About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, Aftermath Services®, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic™. From our franchisee experience to career development to our community outreach efforts, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. 


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