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Head of Revenue Operations (Director - Sr. Director/Berlin based. Relocation provided) at Choco
London, United Kingdom


Job Descrption

To solve one of the largest problems of our generation we need to get the world’s best talent.

We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean. We just started. Our goal to connect the global food system is extremely ambitious and complex. A problem of this magnitude and complexity requires a massive scale and only the best people will be able to solve it. We are gathering the best people globally together in order to succeed in our mission. Are you in?

For us, it is always team-first.  Teams in which everyone subordinates their individual success to the team's success will win against teams that don't. Can you put your ego aside?

We are looking for the hungry underdogs that will rather fail than not try. We look for humility because it makes us learn faster. And we look for people who understand that hard work is necessary and that shortcuts don’t exist. We are playing the long game and want to build a truly generational company.

Our mission requires us to be fast. We believe that urgency is a mindset. We look for people who act with speed in everything they do, yet never lose sight of the bigger picture.

Fun plays an important role. We want to succeed and celebrate when we do. It is important to us that our people form real bonds in and outside of work.

We have no small plans, we are assembling a championship team, with people that take real ownership of our company’s long-term success. If you feel this is for you, then deep inside you, you might be already one of us.

See what we’ve been up to: bit.ly/3BX0kYj

As Head of Revenue Operations (Director - Sr. Director) you will be leading the revenue operations team - our global center of excellence where the most important decisions are made. You will set the frameworks, processes, targets and tools for hundreds of people across 7 countries on 2 continents. You will enable your team to build the world’s best sales infrastructure for our reps in the field. You are the point person for scalability across all our operational efforts. You will work closely with CRO, CEO and the regional country leaders.

Your role is to be a multiplier that brings speed, performance, and target achievement.

The role is Berlin based. Relocation provided.

What you’ll do

  • Build a highly effective sales engine across 6 different go-to-market teams on 2 continents.

  • Be a key sparring partner for senior leadership in high stakes strategic decisions.

  • Establish frameworks for reporting, assessing, and measuring performance.

  • Consistently push to the simplest, most robust and most scalable processes.

  • Build towards target achievement with Marketing and Customer Success leadership to align cross-functional go-to-market strategies, managing initiatives from ideation to execution.

  • Identify opportunities to promote revenue growth, streamline the customer lifecycle, and improve operational efficiencies and lead efforts to scale and align the business.

  • Provide strong leadership and mentorship to the revenue operations team, ensuring they have the resources and skills needed to excel

What we’re looking for

  • Experience: 5+ years in revenue operations in a fast moving, venture backed, B2B SaaS company.

  • Operator: You are a builder. You get your hands dirty and go to the lowest level of detail.

  • Analytical: You are data-first and understand how to make big strategic decisions backed by data. You push others to be data-driven, too.

  • Lean: You have knowledge on lean-management principles and apply them to everything you do. You know how to create self-explaining processes, target schemes and systems.

  • Sales: You mastered target setting, comp schemes, sales coverage modelling, productivity, forecasting and pipeline management.

  • Builder: You have understanding of how to drive cross-functional progress with product growth, retention, and marketing teams.

  • Structure: You love to break down problems and are driven by clarity and simplicity.

  • True Leader: You push the people around you to challenging targets and enable them to get there.

  • Great at hiring: You have clear ideas whom you are looking for, how to test it, and where to find them.

You impress us even more if you have

  • Scaled a company from small to big before

  • Managed Rev-Ops across several countries

  • Have basic technical skills

  • Sales experience in the field

This role is not for the faint-hearted. It is deeply challenging and highly rewarding. Your impact is global, instantly observable, and strategic. It will require hard-work, attention to detail, a strong growth mindset and hunger to learn every day. This is a key position at Choco with the opportunity to reshape the whole food supply chain.

Choco was founded in Berlin in 2018 and has since expanded to a team of over 400 committed Chocorians working from Choco offices in the US, France, Belgium, Germany, Austria, the UK, and Spain. Our ordering app is used by over 15K buyers and over 10K suppliers around the globe - processing hundreds of thousands of tons of food every month.

We raised over $280mn from some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital. We are the first unicorn to reduce food waste.

We’re working alongside those who built companies like Google, Facebook, Amazon, Uber, Rocket Internet, and more.

Choco is an equal-opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.


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Head of Revenue Operations (Director - Sr. Director/Berlin based. Relocation provided) at Choco
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