| Salary £23,151-£23,893 Per annum | Permanent, Full Time, 37 hours per week |
Pay Award pending
International Sponsorship – this role is not open to international sponsorship
A full time (37 hours) Delivery Centre Support Worker post has become available in Rossendale. Reporting to a relevant Senior Family Support Worker, post holders will work in partnership with colleagues across their team, assisting and undertaking tasks which support the safe and smooth day to day operation of Early Help Service neighbourhood centre delivery operations, for children, adults, young people and family groups. The post holder will provide a front facing meet and greet service to all users of one or more nominated Neighbourhood Centre sites across their team area, dealing with and signposting any general queries which arise as a result of service user self-referrals. Post holders will apply and undertake a variety of standardised procedures, using associated tools and equipment to ensure that centre users, participants and visitors are directed to the right activities and that their access needs are met. They will engage in recording appointments, room and group bookings using IT systems for Early Help Service and other agreed multi-agency partner delivery requirements.
They may support standard procedures for monitoring safety check points for staff undertaking outreach and home visiting. Post holders will undertake directed tasks in relation to recording of service user information in regards their use of neighbourhood centre services. This will involve them updating information on the Early Help Service management information system. Post holders will use personal initiative to maintain an overview of the health and safety of the operating environment and take corrective action to address any issues which arise and/or seek guidance on this from their line manager.
Post holders will work in close cooperation with Neighbourhood Group Workers to create and manage the suitability of the environment in the Neighbourhood Centres for service users, including responsive hygiene/cleanliness, display information, physical environment layout. Post holders may have some involvement in the maintenance of facility standards, in conjunction with premises managers around basic testing, risk assessment and review procedures and contractor liaison where necessary. From time to time, and where appropriate, post holders may also assist with supporting delivery sessions and services to ensure appropriate supervision/ratios are maintained and to support group participants with their participation needs as necessary.
Post holders will build positive relationships with service users, within the confines of their contact with them and build mutual trust and respect. Supporting the service in the delivery and continuous improvement of early help services for children, young people, and families in line with the vision for Children and Families in Lancashire developed by the Children and Families Partnership Board which states; Children, young people and their families are safe, healthy and achieve their full potential To deliver this vision we have agreed some key outcomes: Five Outcomes 1. Vulnerable children and young people are safe from harm and build resilience. 2. Children and young people achieve their full potential in education, learning and future employment. 3. Children and young people enjoy heathy lifestyles and know how to help others. 4. Children, young people and families have a voice in shaping the support they receive. 5. Children and young people live in Lancashire where they can enjoy a good quality of life, be happy and want to stay.
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
This position is part time, please note the salary quoted is full time equivalent, the salary received will be paid on a pro–rata basis.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
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