Job Summary

Under moderate direction, analyzes customer specifications and requirements, creates design documentation, and develops software code. Reviews design and code with more senior engineers or management. Performs code validation and software testing.  Analyzes test results and makes recommendations for improvements. Investigates and follows up on customer field complaints.  Conducts root cause analysis of problems and provides resolution. Performs complex quality checks.  Supports the process for RFQ and changed specifications. May provide guidance and on-the-job training to less experienced colleagues.

Responsibilities

• Acts as primary interface/lead to oversee work assigned to the Vietnam GRU team.  
• Facilitates communication between the Vietnam team and the rest of the local DIAM team including communication/negotiation of schedules and deliverables.
• Investigates and follows up on minor or routine issues that arise from the offshore activity.
• Assists in ensuring overall validation quality.  Drives RCA and 5 Why with supplier team when appropriate in order to understand issues and drive correct action at the supplier.  Participates in Weekly and Monthly status reviews with Supplier team to monitor KPIs against expectation and drive correct action when appropriate.
• Assists in reviewing supplier estimates.
• Analyzes current suppler processes, procedures and systems and makes recommendations for improvement for own job.
• Participates in all software automation activities as required (release automation, test automation, static test automation, etc.)
• Develops complex software using latest generation microcontrollers and microprocessors in light of specifications and requirements. Reviews design and source code for errors. Presents source code, including all materials and specifications at Peer Review meetings to ensure correct implementation and follows up on any concerns. Records design and code review action items and concerns. Performs code validation according to validation plans and reviews with more experienced engineer. Issues defect reports for any defects found.
• Contributes to next generation feature and tool development, system architecture definition, and end-to-end implementation from early prototype to full production release.
• Creates test plans for functional modules. Performs software testing, checks against specifications and records all items that meet or fail specifications and investigates issues.  Analyzes testing results, identifies issues/problems and makes and/or implements recommendations for improvement.  Reports test results internally.
• Conducts root cause analysis of problems and performs complex quality checks. Identifies and analyzes quality problems, determines impact and makes recommendations for improvements.
• Reviews RFQ and specifications. Assists with preparing technical reports and presentations.  May deliver routine technical presentations.
• Conducts market research and benchmarking where appropriate for use at Technical Reviews.
• Performs patent searches, creates and submits new patent requests, researches and reviews existing patents.
• Assists with risk management activities and analysis and in defining potential problems or issues.
• Analyzes and recommends improvements to current processes and systems. May implement improvements.
• May provide work instructions to technicians and less experienced engineers.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree in computer engineering, computer science, or related required.
• 2-5 years of relevant experience.
• 2-5 years of software design experience, preferably within the automotive industry required.
• Required software development skills (such as C, C++, QNX, Linux, XML, HMI, embedded system) and familiarity with complex systems.
• Must be fluent in Vietnamese and English verbal and written communication.
• Demonstrated knowledge and application of general engineering principles and methodologies.
• Demonstrated knowledge of microcomputer, hardware, software, development tools, and de-bugging methods in order to develop, configure, test and de-bug software.
• Demonstrated knowledge of Software Process Improvement (SPI), lifecycle models and process models.
• Analytical skills to handle reasonably complex situations from both the micro and macro level perspective. Uses professionally recognized techniques when standard protocols are not available; must be practically applied in innovative ways. Must rely on judgment to gather information from and follow-up with various outside sources; considers broad range of issues/factors. Recommends creative resolutions and improvements.
• Written and verbal communication skills to interpret and/or discuss technical or sensitive information with internal and external customers. Discretion in deciding what and how to communicate. Oral presentation skills to maximize the impact of thoughts transmitted.
• Negotiation skills to resolve fundamental situations/issues, which may be potentially conflict in nature, while making point firmly and seeking a positive outcome for both sides.
• Customer service skills to address customer issues and partner on resolutions. Approaches every business relationship as a partnership. Makes concentrated effort to keep relationships positive and fruitful.

Salary $97,0000-$122,000.

Benefits Summary

• Health, Dental, Vision, Prescription Drug plans 
• Life and Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Employee Assistance Program
• 401K with 4% company match
• Bonus Program
• Wellness Program
• Onsite Fitness Center (vary by location) 
• Tuition Reimbursement 
• Career Development and Ongoing Training
• Paid holidays and vacation 
• Cafeteria and food markets (vary by location) 
• Volunteer opportunities 
• Employee recognition (employee and milestone events) 

ZF Friedrichshafen AG