Apply directly to jobs in best companies
Search Companies / Jobs

Patient Access Representative 1 - Call Center at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States


Job Descrption

Job Title : Patient Access Representative 1 - Clinic Job Summary :

  • Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.

Experience, Education, Training, Special Skills, and Licensure :

  • 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
  • High School or equivalent
  •  
  • Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
  •  

Job Function :

  1. Customer Service/Patient Flow
    1. Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initative to ensure the patient experience is best in class.
    2. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
    3. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
    4. Facilitates the patient's access to information including but not limited to MyChart access.
    5. Accurately updates patients records as needed.
    6. Accurately enters and updates charges as necessary.
  2. Clinic Operations
    1. Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
    2. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
    3. Meets site collection goals.
  3. Performance Excellence
    1. Actively supports the organizations performance excellence initiatives.
    2. Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
    3. Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
    4. Provides quality training and orientation for other Team Members when assigned.
  4. Other Duties As Assigned
    1. Performs other duties as assigned or requested.

Complete form below to directly Send your CV / Linkedin Profile to Patient Access Representative 1 - Call Center at Franciscan Missionaries of Our Lady Health System.
@
You will receive all responses from employer on this email
Example: Application for the post of 'Accountant'
Example: Introduce your self and give purpose of your application
*All fields are mandatory.
FRANCISCAN MISSIONARIES OF OUR LADY HEALTH SYSTEM
238 jobs found
Patient Access Representative 1 - Call Center at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States
Patient Access Representative 1 - Call Center at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States
Physician Resident at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States
New Grad Womens Med Surg Days at Franciscan Missionaries of Our Lady Health System
Jackson, United States
2 North Cardiac/Telemetry Director Nursing 3 at Franciscan Missionaries of Our Lady Health System
Jackson, United States
Diabetes Educator - RN at Franciscan Missionaries of Our Lady Health System
Jackson, United States
Security Response Officer at Franciscan Missionaries of Our Lady Health System
Dubai, United States
Security Response Officer at Franciscan Missionaries of Our Lady Health System
Gonzales, United States
Guest Services Concierge 1 at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States
Registered Nurse -North ER Nights at Franciscan Missionaries of Our Lady Health System
Baton Rouge, United States
9 Other Hospitals and Health Care Companies in Worldwide Companies
1