In this role, you will support the roving detained property and crime filing supervisor in maintaining the local detained property and crime filing holding stores. You will oversee the temporary storage and transfer of detained property and crime files within LPAs, collaborate with Facilities Management in the disposal of flammable and hazardous substances in the provision of high quality, effective and efficient support to the operational policing of the force. Supporting the Estates Management Team with the detained property and crime filing across the estate. The role is part of the Corporate Asset Management department within the Facilities section which comprises of printing services, uniform supply and secure storage.
You will be tasked daily by the Team Leader to support Central Detained Property across the Force’s Local Policing Units.
- Maintaining the upkeep of the local Detained Property and crime filing holding stores Force wide with customer experience being at the centre of the services delivered
- Support the Estates Team with the clearance and processing of detained property, various files and tapes across the estate
- Work will include elements of handling hazardous items, valuable items and controlled substances
- Work to the health and safety guidelines and in line with the detained property policy
- Transfer of detained property, crime files and tapes to Central Store
- Preparing detained property, crime files and tapes for transport and external storage
- Receiving, sorting, disposal and destruction of detained property, various files and tapes
- Updating property and related systems as well as some paper records
- Responding to general requests and enquiries from internal customers by email, telephone, letter, CX portal and in person including arranging the return of items to the owner
- Working closely with a number of internal and external suppliers as part of day-to-day role. i.e. hazardous waste contractor, Facilities team, Estates Management team and officers
- Working to policy, legislation and guidance (eg CPIA, Data Protection Act 2018, MoPi)
- Working collaboratively as part of the wider team
- The role will involve moving between various sites on the WMP estate as duties require
- Actively work with customers to support with new ways of working
Essential Experience
- Experience working in a logistical role
- Experience of administrative duties
- Good working knowledge of Health and Safety
- Good customer service skills in a frontline role
- Ability to follow set processes, procedures and policies
- Effective team working experience
- Ability to work to tight deadlines.
Desirable Experience
- Exerience using internal police system, i.e. Connect, CX portal
- Experience and knowledge in the Connect system
- Experience of working in customer services and/or stock control environment
- Experience of working with Detained Property, Tape Libraries and Crime Files
- Knowledge of relevant legislation and guidance, CPIA, MOPI, PACE, Data Protection.
Essential Skills
- Have effective written and verbal communication skills.
- Possesses a good level of numeracy to effectively deliver the requirements of the role.
- Able to manage and prioritise their own workload.
- Must be flexible and willing to travel force wide
- You should be a clear communicator with excellent verbal and written skills
- Able to develop good working relationships with people
- Be goal orientated and outcome focused
- Be inquisitive, flexible and adaptable
- Able to learn new processes and systems quickly and effectively
- Have a can do attitude and be able to ‘think on your feet’
- Possess a high degree of accuracy and attention to detail
- Be organised and able to prioritise
- Thrive in a pressured environment
- Be IT literate, including the effective use of MS Office.
Desirable Skills
- Able to work without direct supervision
- Experience in completing risk assessments
- Knowledge of the storage and disposal of hazardous substances
- Experience using Microsoft Teams
- Have a full driving licence
Hours - This role is full time and therefore subject to standard contractual hours (36.5) but flexible working arrangements will be considered and accommodated wherever possible.
The post holder will be expected to travel force wide in an agile manner in accordance with the demands of the role.
Vetting - Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical - Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
“Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities”
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.
The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.
An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.
Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.
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