Job Title: Student Success Advisor
Grade: Grade 5
Department: RAS - Registry and Academic Support Directorate
Location: Dubai
Purpose of Role:
The main purpose of student wellbeing is to provide advice, information and support to undergraduate and postgraduate students throughout the student lifecycle from enrolment to graduation.
The Student Success Advisor in Dubai will join an existing team, on a fixed term two year contract. The Student Success Advisors form part of a Global Student Success Advisor team and are a key part of the University’s strategy to improve student retention, focusing on student engagement, identity and belonging. The role spans pre-arrival, induction and transition activities as well as those related to student success, engagement and retention. Advice and support spans the whole student lifecycle, including supports for students at risk of leaving their University studies.
The successful candidate will work alongside the other members of the Wellbeing team to contribute to the development of a wellbeing programme of workshops and other proactive support initiatives. They will also work closely with other teams from across the Student Life Division, in particular the Student Engagement and Student Council teams.
The post-holder will report to the Student Life Manager at the Dubai Campus and have close links with the Student Experience Manager in Edinburgh. They will collaborate routinely with colleagues within Student Wellbeing, across the Student Life Division, with other student support services, and with relevant academic staff.
Summary of Key Duties and Responsibilities:
Education, Qualifications & Experience:
Essential
At Heriot-Watt we understand that being diverse makes us better which is why we support a culture of respect and equal opportunity, and value diversity at the heart of what we do. We want to increase the diversity of our workplace to underpin a dynamic and creative environment.
Heriot-Watt University Values
With a history dating back to 1821, Heriot-Watt University has established a reputation for world-class teaching and professionally relevant, leading-edge research, which has made it one of the top UK universities for business and industry.
We are a vibrant, forward-looking university, well known for the quality of our degrees with employers actively seeking out our graduates. Heriot-Watt is also Scotland’s international university with an unsurpassed international in-country presence. We deliver degree programmes to circa 30,000 students in 143 countries around the world, have a further overseas campus in Dubai and boast the largest international student cohort in Scotland.
At Heriot-Watt we’ve created an environment that nurtures innovation and leadership - where our researchers, staff and students can realise their potential and develop their ambitions.
We are proud of our collegiate atmosphere and integrated teaching and research approach which has helped to build a community of committed academics and highly motivated students. Our focus on careers delivers results and we’ve an excellent reputation for graduate employability.
In addition to the Edinburgh campus, we currently have campuses in the Scottish Borders, Orkney, Dubai and Malaysia. For all of our campuses we aim to provide stimulating, supportive environments conducive to effective learning and research, where staff and students can excel. At Heriot-Watt, we have an established set of values that help us to nurture innovation and leadership, and show our commitment to continuous improvement and development in all our activities.
Our values describe our deeply held beliefs and our community spirit. They characterise not only how we are as a higher education institution but also frame how we want to be.
Our values are:
As learning, living and working institution, we use our values as the building blocks of how we go about doing our work and how we each conduct ourselves as members of Heriot-Watt University. They represent what binds us together as a University community and help us to become the best at what we do.
For full details on our University, please view our website https://www.hw.ac.uk/about.htm
‘How to Apply’
Interested applicants must submit applications attaching an updated CV.
At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.
The appointment is conditional upon successful completion of all Labour and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.