Do you see yourself as a Laundry Attendant for InterContinental® Hotel Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Assists in sorting hotel and guest linen for washing
• Ensures timely loading and unloading of machines
• Assists in transferring linen and clothes between machines
• Maintains proper temperature, pressure, and water level required as per the texture of the textile
• Ensures machines and areas are kept free of lint and in proper order
• Ensures general cleanliness of the entire laundry department
• Attends all staff training meetings as directed by the superiors
• Reports health or safety hazards to the Laundry Manager
• Receives, sorts, counts, stores, and issues all F&B and room linen according to established procedures
• Assists in inventory taking
• Reports damages and loss of linen to supervisor and assists in repairing linen
• Issue guests and cleaning supplies according to established procedures
• Maintains linen room and equipment in proper state of cleanliness and repair
• Maintains records of new linen, discard, and issues
• Ensures timely pressing of all items
• Sorts hotel and guest linen for washing and pressing
• Ensures all stains are removed, testing the chemicals before applying on the fabric, else inform the supervisor
• Ensures all garments being pressed are in proper condition, else inform the supervisor, for suitable action to be taken
• Ensure broken zippers, missing buttons are replaced, and mending is done if necessary
• Assist in the linen room duties as appropriate
• Advises superior of damages and loss of linen/uniform on regular basis
• Establishes and maintains effective employee relations
• Prepares guest pressing and dry cleaning as requested in accordance with the hotel’s presentation standard
• Spots and dry cleans all uniforms
• Uses all dry-cleaning equipment
• Uses spotting boards
• Attends pre-coating and slugging
• Sort articles for pressing into categories and performs pressing function including:
  • Using pressing equipment
  • Maintain chemical supplies
  • Check guest items on receipt for damage and record any findings
• Maintains dry cleaning equipment in good condition and ensures regular servicing
• Maintains working area and equipment in proper state of cleanliness and repair
• Reports guest complaints to superior immediately
• Complies with Hotel’s health, safety and hygiene policies and adheres to conduct personal grooming and hygiene standards
• Complete other responsibilities as assigned

What we need from you

• Good English Communication skills (speaking/reading/understanding/writing) 
• Knowledge about how to operate different kinds of machines and chemicals
• Ensures that your work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision
• Recognises different garments and has knowledge of how each one of them should be treated

What you can expect from us

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.