Scope of work (JOB PURPOSE)

The role of Manager Learning and Development is to support the overall business strategy and help the business grow through it employees and Learning & Development initiatives. Furthermore, the role is to develop and enhance the business’s talent and evolve LEGOLAND. Dubai’s future leaders.

Main Responsibilities

Key Responsibilities and Tasks

• Plan departmental/functional training budgets forecast costs and delegate numbers as required by park planning and budgeting systems.
• Assess relevant training needs for staff – individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems entailed for pre- and post-opening.
• Plan administer and coordinate assessment center required for recruitment.
• Stay informed as to relevant skill and qualifications levels required by staff for effective performance and circulate requirements and relevant information to the organization as appropriate.
• Produce organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary.
• Design training courses and programs necessary to meet training needs or manage this activity via external providers.
• Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards.
• Organize training venues, logistics, transport, accommodation as required, to achieve efficient training attendance and delivery.
• Plan and deliver training courses personally where necessary to compliment that provided externally or internally by others.
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Recruit, manage and develop direct-reporting staff (if applicable).
• Ensure all training activities and materials meet with Merlin, LLP, LL Dubai and statutory policies, including health and safety, employment and equality laws.
• Monitor and report on activities, costs, performance, etc., as required.
• Responsible to manage the overall Employee Relations/Engagement in LEGOLAND Dubai.
• Develop self and maintain knowledge in relevant field at all times.

Health & Safety

Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.

Qualifications, Experience, & Skills

In order to be qualified for this role you should possess the below criteria:

• Master's degree in training and development, human resources management, organizational development, or business administration.
• At least 5 years of experience in Learning and Development
• Thrives in a fast paced, results-oriented environment requiring a high degree of flexibility whilst retaining business disciplines.
• Verbally articulate.
• Previous experience of managing training in multiple countries.
• Previous hospitality industry experience.

Desirable:

• Previous experience of managing a team and working alongside multiple departments.
• Experience of managing and implementing innovative projects.
• Previous experience in managing a target-driven sales teams.

Job-Specific Skills:

• Knowledge of Microsoft packages: Word, PowerPoint, Excel, Email.
• Numerically and grammatically accurate.
• Understanding of learning needs analysis. Creation of training programs