About Jumeirah & the Hotel:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

Jumeirah Creekside Hotel is a contemporary lifestyle hotel located 2km from Dubai International Airport in the heart of old Dubai. Set in landscaped grounds overlooking Dubai Creek, the hotel offers 292 rooms and suites, 21 meeting rooms, four restaurants, an award-winning spa and access to sports and leisure complex, The Aviation Club. Designed from the outset to connect the hotel to the region’s vibrant arts and cultural heritage, Jumeirah Creekside Hotel houses one of Dubai’s largest art collections – a specially commissioned collection of 482 pieces by 52 artists with roots from the Middle East. Rooted in the cultural and cosmopolitan essence of Dubai, the property combines comfort and unrivalled connectivity with true Arabian hospitality for the ultimate business and leisure experience.  

About the Job:

To secure and develop accounts for the SBU and increase the client database, through consistent solicitations and establishing trust and rapport with clients, in order to drive forward the SBU’s sales targets.

Your main duties will include:

• Implement the Sales strategy as directed by the Director of Sales and Marketing in order to promote sales, identify business opportunities in the marketplace, and achieve the monthly and yearly sales objectives.
• Maintain a comprehensive awareness of all SBU offerings, including offers, promotions, corporate market and competitor trends, account share and customer needs in order to continuously deliver high quality service and ensure that the SBU meets its targeted sales objectives.
• Remain abreast with the SBU’s actual and forecasted volumes and occupancies of space and rooms inventory in order to sell them at all times and meet the established sales targets.
• Maximize room occupancy and achieve target room night sales for the SBU by identifying new business opportunities, converting inquiries and optimizing existing accounts.
• Manage the research of attractive new business opportunities and leads, and attend and represent the SBU at industry events, trade shows, etc. in order to keep a high profile in the marketplace and increase the SBU’s growth targets.
• Establish, build and manage strong relationships with existing and new accounts in order to enable future bookings and work to meet sales targets as assigned.
• Provide feedback and explain variances to the Director of Sales and Marketing on all sales-related activities, including competitors, and recommend corrective action to remedy significant variances.
• Communicate effectively to the Global Sales Offices (GSOs) on all issues relevant to own managed accounts in order to maximize market penetration and exposure.
• Manage the SBU’s account details so that all pertinent aspects of solicitation and closing are completed and documented.
• Contribute to the identification of opportunities for participating in change initiatives, programmes and projects taking into account best practices, improvement of processes and productivity improvement.
• Manage the day-to-day operations of the Sales function by providing guidance, encouraging teamwork, and facilitating related professional work processes in order to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
• Regular visit to comp-set hotels to understand what business they have and submit the feedback weekly to the Director of Sales and Marketing through comp-set tracking report.
• Achieve weekly and daily sales activities (sales calls, ENT, site inspection and telesales calls) and update salesforce daily.
• Monthly and quarterly sales blitz targeting new accounts / partners.
• Provide daily updates on the current / new leads and ensure of a strong follow up in order to secure the group or the event.

Qualifications

Bachelor’s degree in business or equivalent from an accredited and renowned University

Experience

3 to 5 years of sales experience, preferably within the international luxury hospitality industry or a recognized blue-chip organization.

Skills

• Strong sales and account management skills.
• Strong commercial awareness and acumen.
• Strong understanding of core hotel operations.
• Good communication, negotiating and relationship-building skills.
• Good analytical and interpersonal skills

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent care package, flights home, accommodation allowance, health insurance, up to 50% discount off Jumeirah F&B Outlets.