Worldwide Companies City

Job Descrption

We are looking to recruit a Branch Manager for our Freight Forwarding division in Gdansk, Poland. You will be responsible for Customer Satisfaction and Operational Excellence (Cost, Process Quality, Productivity), as well as the achievement of optimum profitability Gross Margin – in line with the local budget. Moreover, you will play a key role in ensuring local sales development, key accounts retention and development of the people and team-management.

Key Responsibilities:

Customer satisfaction & Operational excellence
• Responsible for execution of standard operational processes (Customer Service, Transactional Operations); ensure proper process interfaces
• Communicate with concerned parties for the improvement of the process interfaces
• Escalation contact in case of issues/problems and ensure corrective/preventive actions

Business Development
• Coordinate implementation of new business with Sales
• Ensure local sales development
• Retain and develop branch... accounts

Management
• People and team-management (staffing, development, discipline, etc.) for local teams, in accordance/coordination with Product managers/Sales Manager and HR.
• Ensure proper interfaces Sales - Operations
• Responsible for the Business Plan and Budget elaboration (profit & loss responsibility on Branch level)
• Ensure alignment with Product Managers, Sales Manager and Finance
• Responsible for adherence of QMS and all other standards.
• Adherence to Security/Safety Guidelines and external regulations
• Reporting and Statistics (Volumes, KPI‘s)

Skills and Experiences

We are looking for a seasoned professional with 7+ years working within the Freight Forwarding Industry with a strong focus on Operational Management and Service Excellence. Minimum 5 years’ experience in management with P&L responsibility.
• Successful management of all key stakeholder relationships including shareholders and external government agencies.
• Advanced knowledge of logistics process and security procedures and protocols.
• Strong negotiator and a self-starter with the ability to adapt to stressful environments by using a sociable but firm approach, as well as engendering trust and integrity.
• Strong leadership skills and the ability to motivate, develop and encourage others to positively contribute to business goals and objectives.
• High level analytical, conceptual and problem-solving skills.
• Strong commitment to client service excellence with the ability to build solid relationships.
• Native level fluency in Polish and English is mandatory

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. Both syncreon and Imperial are part of our family.

We deliver these services through an interconnected global network of 295 business units in 78 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
Our dedicated, diverse and professional team of more than 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading digital technology to further broaden our vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies

Your CV has been submitted successfully.

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV

 Send CV