This position is onsite Monday-Friday, 8:15 AM – 5:00 PM

General Description and Classification Standards 

The Business Manager II is responsible overseeing the operation of several areas of administrative services for the Business Services Office. Duties at this level include but are not limited to assisting the department head by performing professional tasks in the areas of human resources, budgeting, procurement, contract management, data analytic, and quality assurance; representing the department by attending various meetings, training sessions and programs that require presentation for the department; acting as liaison for various occasions; and interacting with the multiple departments as a resource. 

Supervision Received

Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program.

Essential Duties & Responsibilities 

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Directs the activities of the administrative services component of Business Services by providing leadership to creatively manage and motivate staff as well as encourage team approach. Interprets, directs and implements goals and objectives. Develops, establishes and implements operational policies and procedure guidelines. Plans, prepares and manages budget activities for Business Services. Authorizes and oversees purchasing requests. Oversees legislation and contracts. Oversees all HR activities.  Directs and reviews the work of staff and provides support in overall functions. Participates and provides direction and supervision. Monitors time, attendance and payroll. Delegates authority and assigns responsibilities to supervisors and managers. Plans, assigns and coordinates staff work activities. Identifies staff skill levels and encourages staff development through training. Interviews and hires staff. Procures all goods and services for the department. Interacts, mediates and responds to requests and complaints from vendors, contractors and other customers of the City to resolve problems and issues. Provides input and prepares the annual budget. Analyzes the department for future staffing needs and makes recommendations. Administers the department budget by monitoring and tracking expenditures for personnel, operations and equipment. Manages record keeping and documentation for organizational Decision Making Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, performance standards, etc. Leadership Provided Typically has formal project management and/or skills development responsibilities. Routinely provides work group leadership, guidance, and/or training to less experienced staff. 

Knowledge, Skills & Abilities 

This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of principles and processes for providing customer and personal service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction; changes. Composes and prepares routine and complex correspondence, letters, memorandums, reports principles and methods for presenting, promoting and selling plans or services, including marketing and other documents. Skill in persuading people to change habits and behaviors; time management of self and others; using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems; listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated talent for identifying, scrutinizing, improving and streamlining complex work processes. Ability to: apply general rules to specific problems to produce sensible answers; work on own initiative and be proactive in developing and improving the administrative functions; schedule  activities, meetings and/or events; routinely gather, collate, and/or classify data; analyze data utilizing a variety of complex  processes; operate equipment using a variety of standardized methods; work with a significant diversity of individuals  and/or groups; develop and maintain positive working relationships; and provide direction.

Minimum Qualifications

• Bachelor’s degree in business, public administration, finance, accounting, or related field
• 5 years of leadership, management or aviation experience is required

Preferred Education & Experience

 Master’s degree in business/public administration, finance, accounting or related field and 5-8 years of professional experience in administration and budgeting (equivalent professional experience may be considered for substitution for the required degree on an exception basis). 

Licensures and Certifications 

Position would be expected to have licensure or professional certifications appropriate to the position. 

Essential Capabilities and Work Environment

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.