Posting Expires: 5/15/24

Salary Range: $41,027.92- $51,311.68

Summary:

 The Accounting Technical Specialist - Administrative position is responsible for being an active contributor to the Office of Revenue’s Business License Division. Along with the processing of Business License applications, this role will provide administrative support to the management Team of the Division as required. This position provides project assistance and reporting analysis to the Revenue Director and other leadership within the Department of Finance. This position requires proficiency in Microsoft Office including Excel and PowerPoint. This is an experienced, skilled, non-supervisory position. Typically works during regular business hours and must be able to work well with others.

Essential Functions

 • Responsible for transactional processing of City of Atlanta Business Licenses. 

• Verification of customer-submitted documentation in accordance with City of Atlanta ordinances. 

• Responsible for the input, review, and reconciliation of Business License customer accounts.

 • Responds to customers’ inquiries regarding the status of their Business License and occupation tax. 

• Prepares monthly financials analysis reporting, through various subsystems, such as Energov, Oracle, etc.

 • Provides a variety of routine and complex clerical, administrative, and technical work in the administration of the Division.

 • Assembles background materials, takes minutes and records action items for meetings as required.

 • Drafts correspondence, schedules, memos, spreadsheets and other documents from meeting notes and other sources.

 • Maintains appointment schedules; arranges meetings and training on behalf of the management team of the Division.

 • Prepares performance metrics in a presentation format. 

• Maintains detailed records; prepares and reports monthly operational data.

 • Formats and prepares content for quarterly Customer Newsletter. 

• Performs research and compiles data for use in ad-hoc reporting and projects.

 • Creates graphs and charts to effectively communicate statistical information from raw data as needed.

 • Composes and edits a variety of correspondence, reports, memoranda, minutes, and other material requiring judgement as to content, accuracy, and completeness.

 • Develops project plans and leads initiatives for projects. Knowledge, Skills & Abilities • Advanced proficiency with MS Office, particularly Excel. Working knowledge of SharePoint. 

• Excellent organizational, technical, oral, and written communication skills to effectively communicate across all levels of management and staff. 

• Ability to assemble information and make written reports and documents in a concise, clear, and effective manner. 

• Great interpersonal skills. Ability to provide outstanding customer service both internally and externally. 

• Willingness and ability to multi-task in a high energy and fast paced work environment.

 • Provide detail oriented and organized work products 

• Work cooperatively and collaboratively with all levels of staff and management to maximize performance, creativity, problem solving and results.

 • Aptitude to deal with confidential matters tactfully and with good judgment. 

• Collaborative team player working out solutions for delivery. 

• Ability to follow direction and work independently. 

• Be a customer service leader by demonstrating a high level of dependability and work ethic in all aspects of the job. 

Minimum Requirements and Qualifications 

• Completion of Associate’s degree or Technical/Vocation course of study in business related field 

• 1-3 years working in a transactional process environment. 

• 1-3 years of administrative assistant experience. 

• Strong organizational, communication, and computer skills.

 • Advanced proficiency with MS Office and SharePoint.

 Preferred Education & Experience 

• Bachelor’s degree in business administration, accounting, or public administration.

 • 2 years government experience.

 • Working knowledge of Visio.